Overview

The Benefits Manager oversees the employee benefits program and manages the Benefits Team. Under the direction of, and in collaboration with the, VP of Total Rewards, this position develops and implements a comprehensive benefits package that meets the needs of the company and its employees. The Benefits Manager monitors plans and policies to ensure compliance with legal requirements and company objectives. This position is accountable for staying informed of industry changes, regulatory requirements, and best practices.

Pay Range: $$95-126K

Location: Remote

What We Offer:

Competitive Insurance: Health, vision, and dental coverage for you and your dependents
Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment
Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
Retirement Matching: 50% match on the first 6% of your contributions after 90 days
Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
Pet Insurance: Competitive coverage for your furry family members through ASPCA
Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered

Responsibilities

Principal Accountabilities & Deliverables

Administer health, welfare, and retirement benefits programs, handling processes, billing, deductions, and leave management
Ensure compliance with regulations (e.g. ERISA, the Affordable Care Act, etc.) and mandatory notices
Provide clear communication to employees and management about benefit program features, plans, and options
Oversee relationships with vendors, including insurance and pension brokers and consultants
Resolve benefit-related issues and respond to queries and requests in a timely manner
Evaluate the efficiency and value of current benefit programs and make recommendations for improvement
Collaborate with payroll and ensure that employer contributions and payroll deductions are processed accurately and in a timely manner
Maintain and create records, reports, and documentation in accordance with federal, state, and provider regulations
Ensures plan documents are current and accurate for each plan and filed/communicated appropriately throughout the year
Monitor compliance with laws and regulations related to benefits
Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics.
Recognizes and rewards employee contributions and achievements.
Other duties as assigned.

Qualifications

Education / Experience

HS Diploma or GED (required); Bachelor's degree in Business, Human Resources, or related field (preferred)
Minimum of five (5) years progressive benefits experience (required)
Specific experience in education, or other highly regulated field, and multi-site, multi-state environments (highly preferred)
Strong working knowledge of:
- Federal, state, and local regulations related to health and welfare benefit plans and 401(k) retirement plans (especially ACA, ERISA, and state specific leave/disability regulations)
- Investigatory protocols, procedures, and best practices (e.g. Harassment, discrimination, etc.)
- Principles and procedures for benefits administration, organizational change management, project management, benefit platforms (PlanSource), and HRIS Systems (UKG)
- Auditing processes and procedures
- Record keeping, versioning, document retention and other administrative processes and procedures

Skills

Actively look for ways to assist with employee's needs
Understand the implications of new information for both current and future problem-solving and decision-making
Be aware of others' reactions and understanding why they react as they do
Identify complex problems and reviewing related information to develop and evaluate options and implement solutions
Present ideas in a clear and compelling manner, both verbally and in written format
Exceptional listening and conflict resolution skills
Intermediate level presentation communication skills
Drive, and be accountable for, results in a fast-paced environment
Intermediate level proficiency with productivity software (MS Office), HRIS (UKG), benefits platforms (PlanSource), and other enterprise-level software (Adobe DC, SharePoint, etc.)
Ability and willingness to test own and other's work
Ability to identify and resolve system problems or defects
Ability to use good judgment, problem-solving and decision-making skills
Ability to maintain confidentiality and manage sensitive information with discretion
Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
Ability to gain, understand and apply information and data as it relates essential functions of the position
Ability to foster long-term relationships with stakeholders

Work Environment

Work is performed indoors in a climate-controlled environment.
Role is eligible for Remote work

Universal Technical Institute

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Benefits Manager