We are seeking a motivated and professional Client Support Representative to join our growing team and support business clients with innovative telecommunications solutions. As a Client Support Representative, you will work directly with customers to deliver exceptional service, assist with account enrollment and sales management, and help businesses identify wireless solutions that support their operational needs. Our company values strong client relationships, professional communication, and a customer-first approach.

As a Client Support Representative, you will serve as a key point of contact for business customers, helping maintain long-term partnerships while supporting account growth and client sales satisfaction. We are looking for Client Support Representatives who are driven, adaptable, team-oriented, and eager to build a successful career in sales and customer support, account management, and telecommunications.

Client Support Representative Responsibilities

Assist business clients with account enrollment, account updates, and wireless service sales support
Build and maintain strong client relationships through consistent communication and excellent customer service
Develop knowledge of wireless products, service plans, and business solutions to effectively support client sales needs
Support customer retention efforts by ensuring client satisfaction and resolving concerns in a timely manner
Identify opportunities to recommend additional products and services that align with client goals
Collaborate with internal team members to ensure a seamless customer experience
Maintain a professional, solutions-focused approach in all client interactions

Client Support Representative Qualifications

Previous experience in customer service, account management, business development, sales support, or telecommunications preferred
Prior Client Support Representative experience is a plus
Strong communication and interpersonal skills
Ability to build rapport and maintain professional relationships with clients
Organized, detail-oriented, and capable of multitasking in a fast-paced environment
Self-motivated with a strong work ethic and positive attitude
Problem-solving mindset with a commitment to delivering exceptional customer experiences
Ability to work both independently and collaboratively within a team setting

Pay: $48,000.00 - $60,000.00 per year

Benefits:

Employee discount
Professional development assistance

Work Location: In person

Vadnais Heights

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Client Support Representative