About the Role

Veeam is looking for a Senior Digital Experience Research Analyst to shape how millions of technology decision-makers experience us online. Sitting at the intersection of research, analytics, and digital strategy, you will own the full research lifecycle, from early discovery and user interviews through experimentation, measurement, and optimization, building the evidence base behind decisions across our global web presence. This is a role about bringing data to life: turning behavioral signals, test results, and user voices into narratives that move executives to act. You will work with significant autonomy, influence strategy at the executive level, and partner across marketing, corporate technology, and creative services to make sure every digital experience is built on insight rather than assumption.
What You'll Do

Define and own the user research strategy and roadmap, scaling research frameworks, standards, and best practices across teams
Lead qualitative and quantitative research initiatives, including user testing, interviews, surveys, competitive benchmarking, and expert reviews
Analyze behavioral data and user feedback to uncover insights, friction points, and opportunities that shape product and design decisions
Define and evolve the web measurement strategy, monitoring user behavior and performance and reporting through dashboards and executive presentations
Own the experimentation program, including A/B and multivariate testing, partnering with design, product, and development teams to validate hypotheses and improve conversion and engagement
Craft data stories that pair quantitative evidence with user voices, setting the bar for how insight is visualized and presented
Build and maintain scalable research documentation and insight repositories so findings stay accessible and reusable across teams

Technologies You'll Work With

Adobe Analytics and Customer Journey Analytics
Adobe Target for personalization and testing
UserTesting for qualitative research
Microsoft Clarity for scroll maps, heatmaps, and session recordings
Survey and interview tools

What You'll Bring

Four or more years of experience, or equivalent skill, in user research, digital experience, conversion optimization, or a related field
Proven experience defining and leading research strategy and programs
Strong expertise in qualitative and quantitative research methodologies
Hands-on experience with Adobe Analytics and Customer Journey Analytics, and with Adobe Target for personalization and testing
Demonstrated data storytelling ability, with examples of readouts that changed a decision
Strong understanding of user-centered design principles and familiarity with accessibility standards
Highly analytical and strategic, with the ability to influence cross-functional teams and drive alignment across a matrixed organization

Bonus Skills

Experience with large-scale websites or digital platforms, particularly business-to-business
Experience with qualitative research and behavior tools such as UserTesting, Microsoft Clarity, and Hotjar
Experience applying AI tools across the research lifecycle, such as synthesizing interview transcripts, clustering open-ended feedback, spotting patterns in behavioral data, or accelerating analysis and reporting
Experience building a research practice or insight repository from the ground up
Comfort operating in a fast-paced, global environment with multiple competing priorities

#LI-TS1 #remote

What you'll get

Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
Medical, dental, and vision coverage starting on your first day
Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
401(k) retirement plan with company matching contributions
Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
AirVet: 24/7 virtual veterinary care at no cost
Legal services, identity protection, and supplemental health insurance options
Tax-advantaged spending accounts for healthcare, dependent care, and commuting
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O'Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Compensation Transparency

Veeam is committed to pay transparency and equitable compensation. For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus. For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission. When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the range.

In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off.

U.S. Geographic Zones & Compensation Ranges (TTC / OTE)

Zone 1: San Francisco Bay Area, New York City Boroughs

$154,560-$257,520 USD

Zone 2: Washington, California (excluding San Francisco Bay Area)

$141,680-$236,060 USD

Zone 3: Texas, Illinois, North Carolina, Colorado, Massachusetts, Pennsylvania, Virginia, Oregon, Nevada, Hawaii, New York (excluding NYC boroughs); Sales roles located in Georgia, Ohio, and Arizona

$128,800-$214,600 USD

Zone 4: All other US locations

$112,056-$186,702 USD

Veeam Software

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