Position Summary...

The Command-and-Control Center team functions as the central hub for proactive alerting and monitoring of business-critical systems. Additionally, we mitigate the initial impact to our end customers by utilizing strategic levers while ensuring precise and timely communication with key stakeholders and leadership.

About the Team:

The CCC Retail link team supports 400+ applications within the core site that are used by Walmart suppliers and internal associates to provide real-time access to crucial data like sales, inventory, and customer behavior, enabling them to manage products, optimize supply chains, and make informed decisions about merchandising, pricing, and promotions to align with Walmart's strategies

What you'll do...

Monitor system performance, uptime, and reliability using enterprise level tools (Open Observe, Grafana, Catchpoint)
Troubleshoot and resolve technical issues in real-time.
Drive and escalate complex IT issues related to the Walmart store, Home Office and Supply Chain areas while providing accurate and timely updates to appropriate leaders.
Work closely with IT, development, and business operations teams.
Manage team projects from initiation to completion, ensuring timely delivery and alignment with organizational goals.
Generate reports on system health, incident trends, and KPIs.
Present findings and recommendations to stakeholders.

What you'll bring:

Coding/Scripting knowledge background is a plus
Python, SQL, Java
Excellent communications skills (verbal and written)
Self-motivated achiever
Knowledge on ITIL Framework and Terminologies
Flexible and Open to working in a 24x7 environment with rotating shifts and rotating weeks off including holidays
Calm under Pressure
Multi-Tasking/Flexibility
Demonstrated problem solving capabilities
AI knowledge is a plus but not required

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $60,000.00 - $110,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture. Associates: Computer Science, Associates: Information Technology

Primary Location...

805 Se Moberly Ln, Bentonville, AR 72712, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart

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