Kobelco Construction Machinery in
Katy, TX is looking to hire a
full-time Parts Support Representative / Customer Service Rep. Are you sales-oriented with experience in construction equipment? Do you have the desire to work with a
company that values and respects you? If so, please read on!
This machinery customer focused position earns a
competitive wage. We provide
excellent benefits, including
medical, dental, vision, life, short- and long-term disability, accidental death disbursement, 17 days of paid time off (PTO), and a 401(k) with a company match of up to 6%. If this sounds like the right opportunity in the heavy equipment industry for you, apply today!
About Kobelco Construction Machinery
Since 1930, we've built our excavators to be leaders in the industry, adding innovation to our machines at every turn. We specialize in manufacturing excavators and cranes for distributors in the construction industry. We are dedicated to 100% customer satisfaction, always aiming to exceed expectations. Driven by passion, we pride ourselves on quality and service. This approach has resulted in continuous growth since our founding.
Today, we're continuing our commitment to quality and innovation. In order to deliver the best to our clients, we have to hire the best! We work hard to attract and retain the kind of people who we are proud to have representing us. In addition to
competitive wages and benefits, we provide a
great atmosphere to work in, continual technical training, and opportunities for advancement.
A DAY IN THE LIFE OF A PARTS SUPPORT REPRESENTATIVE / CUSTOMER SERVICE REP
As a Parts Support Representative / Customer Service Rep, you play a key role in our heavy equipment company! You take calls from dealers, fill orders, and follow the sales process from start to finish. Additionally, you upsell products and parts when it makes sense to do so. You respond to dealer requests for price and availability and are quick to provide them with the information they need. Your positive, friendly disposition comes through in all your interactions.
Your responsibilities include researching parts catalogs for proper machinery parts and accessories by the model and serial number. You also update dealers on the status of any open orders or backorders. Maintaining our company standards is important to you. You
feel good about representing a company with a solid reputation and
get great satisfaction out of providing exceptional customer service!
QUALIFICATIONS FOR A PARTS SUPPORT REPRESENTATIVE / CUSTOMER SERVICE REP
- High school diploma or equivalent
- Experience with engines, mechanics, and repair services
- Experience researching and cataloging of parts
- Ability to lift 50 pounds
An associate degree or equivalent from a two-year college or technical school is preferred. Experience with electronic parts inventory systems would be a plus. Are you customer service-oriented and sales savvy? Can you effectively prioritize and delegate multiple tasks? Are you interested in
building a career in the heavy equipment industry? Can you work independently as well as with a team? If yes, you might just be perfect for this position!
WORK SCHEDULE FOR A PARTS SUPPORT REPRESENTATIVE / CUSTOMER SERVICE REP
In this position, you will have full-time, steady work.
ARE YOU READY TO JOIN OUR HEAVY EQUIPMENT TEAM?
If you feel that you would be right for this job, please fill out our initial
3-minute, mobile-friendly application. We look forward to meeting you!
Location: 77449
Job Posted by ApplicantPro
