Location is flexible
KPMG is currently seeking an Associate Account Management (AM) to join our Growth and Strategy organization.
Responsibilities:
- Collaborate with onshore and offshore account resources to standardize operational processes and implement enhancements, ensuring compliance with Master Services Agreement (MSA) requirements
- Assist with the integration of client Vendor Management Systems (VMS) into account processes, and leverage firm-approved technology and tools for account reporting such as pipeline, forecasting, and engagement tracking
- Identify and communicate potential operational issues/risks and escalate to the senior AM resource; help with resolution as needed, tailoring communications for the appropriate audience while demonstrating professional judgment and critical thinking
- Execute activities related to new account team onboarding, create onboarding collateral, and maintain collaboration platforms for the account; oversee onboarding activities and the invoicing lifecycle
- Aid with responses to client requests, audits, and risk assessments; support responses to inquiries from member firms, as well as KPMG program reporting
- Exercise professional judgment and critical thinking skills, take opportunities to learn and adapt, and participate in Account Management (AM) initiatives to enhance professional development
Qualifications:
- Minimum two years of recent experience in business-related areas such as financial/data analysis, project management, and business operations
- Bachelor's degree from an accredited college or university in business administration, finance, or related field
- Strong critical thinking, problem-solving, and issue resolution skills
- Excellent communication, organizational, and interpersonal skills
- Ability to manage multiple projects and tasks concurrently, with strong time management skills
- Proficiency in Microsoft Office (particularly Excel), with experience in collaboration platforms, Customer Relationship Databases, and VMS preferred
- Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity
