Company Description
Counterpart, Inc. is one of South Dakota's most reliable providers of precision metal fabrication solutions, specializing in stainless steel, carbon steel, copper/brass, and aluminum parts. Founded 30 years ago in Brookings, South Dakota, the company has grown into a fully integrated, state-of-the-art facility occupying over 80,000 square feet. Counterpart invests in the latest technology and highly qualified staff to ensure high-quality services, competitive pricing, and high-volume production. The company emphasizes integrity, accountability, and trustworthiness among its staff, fostering excellent customer relationships at local, national, and global levels.
Role Description
This is a full-time on-site role for a Sales Account Manager located in Brookings, SD. The Sales Account Manager will be responsible for managing customer accounts, ensuring customer satisfaction, providing outstanding customer service, and generating new leads. The role involves maintaining strong communication with clients, building and nurturing relationships, and working closely with the internal team to meet client needs.
Qualifications
- Customer Satisfaction and Customer Service skills
- Account Management and Lead Generation experience
- Excellent Communication skills
- Strong organizational and time management abilities
- Ability to build and maintain positive customer relationships
- Previous experience in the industrial metal fabrication industry is a plus
- Proficiency in using CRM software and other sales tools
