We are seeking an experienced Business Analyst with strong expertise in Configure, Price, Quote (CPQ) systems or Service Order Management (SOM). The ideal candidate will have hands-on experience in one or more of the following platforms:
- Steelbrick CPQ (Salesforce CPQ)
- Callidus CPQ
- ServiceNow SOM
This Business Analyst role requires a deep understanding of end-to-end Opportunity-to-Order processes, including requirements gathering, process documentation, workflow analysis, and collaboration with cross-functional teams to enable seamless business operations.
Key Responsibilities:
- Gather, analyze, and document business requirements related to CPQ or SOM systems.
- Evaluate current processes and identify areas for optimization within the Opportunity-to-Order lifecycle.
- Collaborate closely with technical teams, product owners, and business stakeholders to ensure requirements are clearly understood and implemented effectively.
- Support system enhancements, configuration updates, and integration efforts.
- Assist with testing, validation, and user acceptance processes.
- Prepare detailed process flows, functional documents, and reporting as needed.
Qualifications:
- Proven experience as a Business Analyst working with Steelbrick CPQ, Callidus CPQ, or ServiceNow SOM.
- Strong understanding of end-to-end sales and order management processes.
- Excellent analytical, communication, and documentation skills.
- Ability to work independently in a remote environment and manage multiple priorities.
Recap:
- Location: Fully Remote
- Type: 6-month Contract (with potential to extend)
- Rate: will vary dependent on relevant experience
If you think you're a good fit for the role, we'd love to hear from you!
