The Laurel Group is a premier landscape design/build firm, located on the prestigious North Shore of Long Island, in historic Huntington Village and in the Hamptons. The Laurel Group is a family of companies, specializing in, designing, and building sophisticated residential/commercial landscape projects, trend forward outdoor living design and luxury furnishings, platinum level landscape maintenance, and tennis & sport court construction and maintenance. We pride ourselves on having earned the reputation as one of the finest firms on Long Island, with over 30 years of professional experience. The Laurel Group creates an environment in which the highest standards are satisfied without sacrificing quality or personal touch.
As an Outdoor Living furniture & product expert, this Seasonal position requires knowledge of all featured furniture, pottery, and accessory vendors in the showroom. The position will provide quotes and presentations to clients interested in purchasing products from our showroom floor or special ordering from vendors.
Duties and Responsibilities
· Provide the highest level of customer service to all clients in person, via phone and email.
· Perform all sales functions in Point of Sale.
· Prepare presentations for clients including product visuals, proper client pricing, shipping/freight charges and lead time.
· Provide home consultation visits for clients when needed, to take photos of property and meet one on one to assess their wants and needs for their project.
· Familiarize yourself with all products available through our vendors including custom options.
· Be a furniture expert. Always know where to find answers. Catalogues, websites, colleagues or management.
· Utilize tracking sheets to stay updated on your client orders.
· Stay in regular contact with clients alerting them of changes in lead time, delays, or issues with their order. Work with your manager to resolve and diffuse any issues for client satisfaction.
· Complete sales package for operations team to schedule client deliveries.
· Promote all services provided by The Laurel Group divisions (Design Build, Maintenance, Sports Courts etc).
Additional Duties:
· Execute proper opening and closing procedures for the showroom.
· Assist with outdoor sign changes.
· Be aware of items missing tags and report to management and assist with tagging.
· Maintain general showroom housekeeping. Replenishing gift bags, tissue paper, Dusting, sweeping and assisting with merchandising when required.
· Participate in year-end Inventory.
· Assist with all product deliveries when needed including inspecting, tagging, counting, and reporting damage back to management and packing out goods.
· A working knowledge of indoor and outdoor plants on the property. Properly connect any plant clients with the appropriate plant experts when questions exceed your knowledge.
Qualifications
2-4 years’ experience with sales
- Design experience. Formal training not required.
- Conversant in PC skills, particularly Excel and Word.
- Knowledge of Photoshop or Illustrator a plus.
- Good communication skills.
- Self-motivated and can work as part of a dynamic team.
- Strong attention to detail and sound analytical skills an absolute must.
Job Type: Full-time
Pay: From $25.00 per hour
Expected hours: 40 per week
Work Location: In person
