Job Summary
Join our dynamic team as an Entry-Level Customer Service Sales Representative, where your enthusiasm and communication skills will drive exceptional client experiences and sales growth. In this role, you will serve as the first point of contact for customers, providing friendly support, answering inquiries, and promoting products or services that meet their needs. This position offers a fantastic opportunity to develop your sales expertise, enhance your customer support skills, and grow within a vibrant organization committed to your success.
Duties
- Engage with customers via phone, and in person to deliver outstanding service and support.
- Promote and explain products or services to meet customer needs effectively.
- Assist customers with inquiries and requests while maintaining excellent phone etiquette.
- Perform data entry accurately into customer relationship management (CRM) systems and other software tools.
- Support client services by providing timely information and solutions tailored to individual needs.
- Manage cash handling responsibilities when necessary, ensuring accuracy during transactions.
- Maintain detailed records of customer interactions, transactions, and follow-up actions.
- Collaborate with team members to achieve sales targets and improve overall customer satisfaction.
Skills
- Multilingual abilities are highly valued to connect with diverse customer bases.
- Strong sales aptitude with a proactive approach to promoting products or services.
- Bilingual proficiency in English and another language enhances communication effectiveness.
- Excellent communication skills—both verbal and written—are essential for engaging customers confidently.
- Prior experience in customer support or call center environments is a plus but not required; training will be provided.
- Proficiency in Microsoft Office applications (Word, Excel) and general computer skills are necessary for daily tasks.
- Ability to perform data entry quickly and accurately with good typing skills.
- Demonstrated outbound calling experience with professional call etiquette.
- Analysis skills to understand customer needs and provide appropriate solutions. This role is perfect for motivated individuals eager to kick-start their career in sales and customer service within a supportive environment that values growth, diversity, and excellence. Join us today to make a positive impact on our customers’ experiences while developing your professional skills!
Pay: $56,313.45 - $87,818.35 per year
Benefits:
- On-the-job training
- Referral program
Work Location: In person
