Ecommerce Specialist
Miller Motorcars of Stamford, CT is looking to hire a dedicated, organized, proactive and motivated individual with experience in ecommerce, digital retail, and operational execution.
Ecommerce, digital merchandising, inventory management and/or automotive parts experience is required.
All applicants should have tremendous work ethic, strong attention to detail, excellent customer service skills, and a consistent sense of urgency. The ideal candidate is reliable, analytical, highly organized, and able to multitask effectively in a fast-paced environment.
This role is ideal for someone who takes ownership of their responsibilities, works well within a team, and is looking to contribute to the continued growth of our ecommerce business within a world-class luxury automotive dealership.
We provide the tools, resources, inventory, and support — we are looking for someone who can execute at a high level and take pride in their work.
Job Responsibilities
· Maintain and update product catalog, including listings, pricing, descriptions, and imagery
· Monitor and maintain accurate inventory, including sourcing, ordering, and purchase orders
· Process orders including picking, packing, shipping, and tracking
· Handle returns and resolve order-related issues
· Respond to customer inquiries across phone, email, and online platforms
· Review sales data and website activity to identify trends and support improvements
· Assist in optimizing website merchandising and user experience
· Support SEO and digital merchandising efforts
· Work with marketing on promotions and campaigns
· Support retail, wholesale, service, and internal teams with parts and ecommerce needs
Job Location:
Stamford, CT
Requirements
· Ecommerce experience is REQUIRED (automotive parts experience strongly preferred)
· Understanding of inventory management and fulfillment operations
· Experience with ecommerce platforms and/or online marketplaces (Shopify, eBay, Amazon, etc.)
· Ability to analyze data and identify trends
· Knowledge of Microsoft Office
· Ability to learn and utilize CRM and backend systems
· Strong organizational skills
· Persistent, self-motivated personality
· Exceptional customer service skills
· Ability to multitask and operate in a fast-paced environment
· Must live within a reasonable commuting distance or be willing to relocate
Key Competencies
· Strong verbal and written communication skills
· Attention to detail
· Takes initiative
· Reliable
· Stress tolerance
· Analytical mindset
· Ability to multitask
Education and Experience
· High School Diploma Required (4 year University degree preferred)
· Versed in Microsoft Programs: Outlook, Excel & Word
· Knowledge of ecommerce, customer service, and inventory management principles
· Keyboard and system proficiency
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance
Ability to commute/relocate:
Stamford, CT: Reliably commute or planning to relocate before starting work (Required)
Work Location:
In person
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
