Accounts Receivable Specialist
We are seeking a meticulous and tech-savvy Accounts Receivable Specialist to join our Financial Operations team. This role is essential for ensuring accurate and timely payment applications within a fast-paced pet food manufacturing environment. The ideal candidate is a proactive learner who excels in high-volume settings and maintains a high level of organization.
Role Overview
- Location: Must be able to work in-office (Creve Coeur, MO).
- Focus: High-volume cash applications and customer-facing communication.
- Hourly Rate: $21.00/hr
- Contract length-Initial 6 months, could extend based on business needs and performance
Key Responsibilities
- Payment Application: Accurately apply payments daily and maintain customer accounts.
- Issue Resolution: Address customer concerns and manage priorities based on leadership communication.
- Process Documentation: Take detailed notes and screenshots (using tools like OneNote) to document foundational processes and exceptions.
- Collaboration: Work closely with the Cash Applications team and handle call rotations.
- Performance Tracking: Meet KPIs related to posting accuracy, Salesforce case completion, and call volume.
Qualifications
- Experience: Proven background in Accounts Receivable and Cash Applications is required.
- High Volume: Experience managing large-scale payment batches (e.g., 500+ payments daily) is highly preferred.
- Technical Proficiency: Must be "tech-savvy" with experience in the following tools:
- Navision (ERP)
- Excel
- SalesForce
- Vonage
Soft Skills:
- Ability to overcome ambiguity and learn new systems quickly.
- Personable with strong customer-facing communication skills.
- Highly organized with the ability to multi-task in a fast-paced environment.
Training & Culture
- Onboarding: Includes an introduction with the Department Lead followed by peer shadowing.
- Team Culture: Supportive and engaged environment where team members alternate work to ensure success.
- Focus (First 90 Days): Learning the business, accurately applying payments, and starting on the call rotation
