Company Description
M&S Accessory Network is a global consumer product company that has been partnering with major retailers for over 15 years. Specializing in designing and producing trend-focused products for adults, teens, and children, the company offers a wide range of branded, licensed, proprietary, and private label products. With a robust in-house design team and global sourcing capabilities, M&S creates unique solutions across product categories such as consumer electronics, hydration products, and coolers. Known for its creativity, high-quality offerings, and emphasis on customer service, M&S has built a strong reputation for integrity and excellence. Its expansive portfolio includes brands like GabbaGoods, Truebuds, and G-Home, along with licenses for popular names such as Brookstone and Coca-Cola Brands.
Position Overview:
As a Logistics Manager you will be an integral part of our sales and logistics team. Your primary responsibilities will include entering orders into our system accurately and efficiently and managing the logistics of getting these orders shipped out to our valued retailers. This is an exciting opportunity to work in a fast-paced environment and contribute to the success of a thriving wholesale company. With a real opportunity to grow.
Key Responsibilities:
Order Processing: Accurately enter and process orders into our system.
Verify order details and pricing to ensure accuracy.
Communicate with customers to confirm order details and resolve any discrepancies.
Logistics Management: Coordinate with our warehouse the shipment of orders to retailers.
Work with logistics partners to ensure timely and cost-effective delivery.
Track and monitor shipment status, providing updates to customers as needed.
Customer Support: Provide exceptional customer service by responding to inquiries and resolving customer issues.
Assist customers with product information and order-related questions.
Creating weekly stock lists for the sales team
Documentation and Organization: Maintain organized records of sales transactions and shipments.
Prepare and distribute invoices, packing slips, and shipping documents as required.
Qualifications:
Previous experience in sales support or logistics is required.
Strong attention to detail and excellent organizational skills.
Proficiency in using computer software, including Microsoft Office Suite and order management systems.
Excellent communication skills, both written and verbal.
Ability to work independently and collaboratively in a team environment.
A customer-focused mindset with a commitment to delivering outstanding service.
What We Offer:
Competitive salary
Comprehensive benefits package, including health insurance.
A supportive and collaborative work environment.
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Experience:
Wholesale: 2 years (Required)
Ability to Commute:
New York, NY 10001 (Required)
Ability to Relocate:
New York, NY 10001: Relocate before starting work (Required)
Work Location: In person
