Overview
We are seeking a dynamic and motivated Communication Coordinator I to join our team and help amplify our organization’s voice. In this role, you will be responsible for crafting clear, engaging, and accurate communications that resonate witha diverse client base.
Duties
- Pre-withdrawal calls with clients
- Respond to or delegate client communications Hona/Clio (texting/legal software)
- Answer calls, schedule appointments as necessary
- Conduct client examination prep calls
- Back up for strategy/post decision strategy letters
- Develop client strategies
- Back up for client statements
- Filing and scanning, as required
- Other duties as required
Qualifications
- Strong writing skills with proficiency in Microsoft products
- Demonstrated research skills to gather relevant information for strategy development
- Experience with customer communications.
Join us as a Communication Coordinator I to help keep our clients informed of their case status in order to maintain a steady forward process in VA disability claim resolution.
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Paid time off
- Retirement plan
Work Location: In person