What To Expect
The Engineering team’s mission is to improve customer experience of Tesla products by reducing field issues, in collaboration with a large cross-section of other engineering teams. Engineers on the team are responsible for one or more vehicle systems across Model S/3/X/Y and Semi, with a focus on EVs, high-voltage systems, or traditional automotive components. This is a hands-on individual contributor role centered on failure analysis and root cause activities.
We are seeking a multi-faceted Electrical or Mechanical Engineer to take ownership of all aspects of identifying, analyzing, root causing, implementing countermeasures, and reporting on issues affecting infotainment, low voltage, ADAS, Chassis systems and power electronics components. The Quality Field Engineer ensures product quality directly at customer sites, production lines, or supplier locations, acting as the crucial link between engineering, manufacturing, and the end-user. This role involves solving technical issues, analyzing failures, and implementing lasting quality improvements through hands-on support, data analysis, and coordinating corrective actions like recalls. The engineer bridges the gap between design specifications and real-world performance, with a strong emphasis on customer satisfaction and preventing future product flaws.
The Field Quality Engineer will need familiarity with the detailed behavior of these electro-mechanical assemblies and the tools and equipment used in manufacturing. You will work with other Engineering teams to quickly mitigate and implement countermeasures for field issues, improving the quality, reliability, and durability of Tesla products.
This role supports diagnostic and repair strategies, champions product feedback from the field, and enables scalable quality solutions across all Tesla vehicle systems. It requires driving field issue detection, structured root cause analysis, and corrective action implementation to ensure every customer experience informs our continuous product improvement journey. The position demands travel within your region, including driving Tesla vehicles for testing or delivery/service, operating heavy equipment, and potentially operating commercial vehicles requiring a CDL or duties triggering Department of Transportation compliance.
What You'll Do
Monitor and analyze field performance of Tesla vehicle systems (e.g., HV systems, drive units, batteries, power electronics) to identify, prioritize, and investigate issues based on severity, frequency, and costPerform failure analysis (board-level, component, system) using engineering and manufacturing expertise; conduct root cause analysis (5-Whys, Fishbone, Fault Tree) and implement corrective actions, diagnostics, and repairsCollaborate with engineering, service, diagnostics, and quality teams to communicate insights, refine procedures, and drive scalable solutions; support documentation, remote tools, and design reviews (DFMEAs, PFMEAs)Lead continuous improvements, preventive actions, and process optimizations; participate in NPI, DOE, statistical analysis, audits, training, and incident responseProvide field/manufacturing support, including hands-on work, supervision, mentoring, and validation of fixes; embrace safety, collaboration, and may require operating vehicles (CDL/DOT compliance)
What You'll Bring
Degree in Software, Electrical, or Mechanical Engineering, or equivalent experienceHands-on failure analysis experience (consumer electronics, semiconductors, EVs, automotive preferred); entry-level with co-ops/internships (e.g., Formula SAE) consideredProficiency in software/firmware tools, logs, PCBA/electromechanical troubleshooting, and manufacturing processesKnowledge of failure analysis tools, statistical software (Python, Minitab, JMP), quality standards (ASME, ISO 9001), DOE, and inspectionsData management and interpretation using business systemsStrong problem-solving, analytical skills, and attention to detailExcellent communication and interpersonal skills for cross-functional collaborationProactive, ownership-driven mindset focused on quality, safety, integrity, and adaptabilityWillingness to travel regionally, drive/test Tesla vehicles, and work hands-on in service/production/supplier sitesComfort with physical tasks, heavy equipment operation (may need CDL/DOT), and dynamic environments
Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Medical plans > plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D Short-term and long-term disability insurance (90 day waiting period) Employee Assistance Program Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program
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