Operations Analyst

Aditi Consulting • Contract • Alaska, United States, US • $35 - $36 / hour • 3w ago

Payrate: $35.00 - $36.00/hr.

Summary:
This role will focus on vendor execution and be responsible for ensuring strong day-to-day discipline, issue resolution, and consistent performance. This person will work closely with on-site vendor teams, challenge execution gaps, and drive follow-through on agreed actions, while maintaining clear visibility on performance, risks, and recurring issues.

Responsibilities:

Work closely with vendor teams to challenge execution gaps, drive follow-up on operational misses, and ensure agreed actions are completed.
Coordinate with vendors, carriers, customer support, and internal stakeholders to support stable operations.
Influence vendor teams to maintain execution discipline and adherence to standards without formal authority.
Conduct regular on-site observations to validate execution and improve operational visibility.
Maintain clear visibility of operational misses and recurring issues.

Qualifications:

Experience working with vendors, operational partners, or cross-functional stakeholders to follow up on execution issues.
Experience in small parcel logistics, sortation, hub operations, or a similar operational environment.
Strong attention to detail and a disciplined approach to follow-through.
Ability to spot early signs of performance issues and operational deviations before they escalate.
Practical judgment in a fast-moving operations environment.
Strong analytical aptitude and sound problem solving.
Must have experience leveraging advanced Excel tools (i.e., pivot table, formulas, etc) and AI (i.e., ChatGPT).

Desired Skills:

Strong preference for experience in Lean Six Sigma, SQL, dangerous goods handling (IATA), and export compliance controls.
Experience in vendor management or working closely with external partners to drive execution.
Experience in export or cross-border logistics.
Comfortable working in a warehouse or hub environment and spending time on-site as needed.

Pay Transparency: The typical base pay for this role across the U.S. is: $35.00 - $36.00 /hour. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.

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