About Masterworks
Masterworks is a fintech platform that allows anyone to invest in SEC-qualified shares of multi-million dollar paintings by names like Banksy, Basquiat, and Picasso. In just three short years, we have built a portfolio of nearly $1.2 billion in world-class artworks, introducing nearly 950,000 individuals to the $2.2 trillion art market.
Masterworks has been covered by major media publications such as The New York Times, CNBC, The Wall Street Journal, and the Financial Times, and was recently recognized as one of the Top 50 Startups in the US by LinkedIn.
Our 80+ employees are based out of our offices at 1 World Trade Center in the Financial District of New York City. With an entirely in-office team, there are endless opportunities for collaboration, innovation, and learning.
Why Masterworks?
- Do you thrive on disruption?
- Do you want to live at the cutting edge of finance, technology, and art?
- Are you passionate about democratizing alternative investments?
- Do you enjoy meaningful work that has a noticeable impact on business performance?
If you answered “Yes” to any of the above, we’d love to hear from you!
Position Overview
Masterworks is looking for a Membership Coordinator to own both sides of our outbound investor engagement: nurturing and growing our existing investor base while also prospecting and qualifying new investor leads. In this dynamic role, you will build relationships with current investors, schedule portfolio review meetings, and identify reinvestment opportunities, while also identifying, prospecting, and qualifying new investors to build a strong pipeline for the Investment Advisor team.
This role is designed for someone who is passionate about sales, thrives in a fast-paced start-up/fintech environment, and can communicate the value of art as an alternative asset class with clarity and confidence — whether deepening an existing relationship or sparking a new one. An interest in art is a plus, but not required. Our ideal candidate has 1–2+ years of experience in a sales, account management, or business development role.
We're looking for someone who wants to grow with the team — this is a great opportunity for someone interested in pursuing a career in finance and building toward it alongside us.
Responsibilities
Existing Investors
- Conduct outbound calls to our existing investor base, building and maintaining meaningful relationships
- Schedule portfolio review meetings between existing investors and Masterworks Advisors
- Position portfolio reviews as an opportunity to assess performance and explore reinvestment options
- Identify reinvestment opportunities based on investor sentiment, timing, and portfolio status
- Maintain consistent, high-quality follow-ups with lukewarm or inactive investors
- Act as a key touchpoint to keep investors active, engaged, and connected to the platform
New Investor Prospecting
- Conduct outbound calls to engage potential investors and introduce them to Masterworks
- Qualify inbound and outbound leads by assessing investor interest and readiness through discovery conversations
- Articulate the Masterworks value proposition, explaining art as an alternative asset class in a compelling and accessible way
- Schedule qualified appointments and hand off warm leads to the Investment Advisor team
- Execute effective follow-ups with prospects who have shown interest but require further nurturing
Shared
- ~400 outbound calls per day across existing investor and new lead prospecting activity
- Track all interactions, dispositions, and outcomes in CRM tools to support data-driven outreach strategies
Requirements & Skill Sets
- 1–2+ years of experience in sales, account management, business development, or relationship management
- 1+ years of experience in financial services preferred
- Strong understanding of financial markets and alternative investments
- Proven ability to build rapport quickly, manage a high-volume pipeline, and grow existing client relationships
- Genuine interest in selling alternative investment products
- Highly organized, results-driven, and motivated by hitting targets
- Excellent verbal and written communication skills
- Comfortable discussing investment performance and portfolio strategy at a high level
Additional Requirements:
- Must be able to work full time
- Must be eligible to work in the US
Benefits at Masterworks:
- Free admission to art museums and galleries
- Health, dental, and vision coverage with FSA options
- PTO and 401k
Compensation Range: $65,000-80,000
