Orbit Consulting Inc. is expanding its AT&T Fiber campaign in the Los Angeles area and is looking for an outgoing Customer Success Associate to join our customer-focused team.
The Customer Success Associate works directly with customers, answers questions, explains AT&T Fiber options, and helps customers find solutions that fit their needs. This is a hands-on customer service and sales role for someone who enjoys talking with people, staying organized, and working toward team goals.
What You’ll Do
- Connect with customers and introduce AT&T Fiber products and services
- Explain internet options, features, pricing, speed, and value in a clear way
- Ask questions to understand customer needs and recommend the right solution
- Assist customers with account setup, enrollment, and service questions
- Provide a positive customer experience from the first conversation through follow-up
- Keep accurate customer and account information
- Follow up with customers and help resolve questions or concerns
- Work with the team to reach sales, customer service, and campaign goals
What We’re Looking For
- Strong communication and people skills
- Friendly, confident, and comfortable speaking with customers
- Customer-first attitude with a professional approach
- Organized and dependable with good attention to detail
- Comfortable in a fast-paced, goal-oriented sales and customer service environment
- Motivated by personal and team performance
- Interest in sales, customer engagement, account management, or telecommunications
Why Join Orbit Consulting Inc?
- Customer-facing AT&T Fiber role
- Opportunities to build sales, communication, and client service skills
- Team-oriented and energetic work environment
- Clear performance goals and opportunities to grow
If you’re outgoing, competitive, and enjoy working with customers, apply today for the Customer Success Associate position.
Pay: $800.00 - $1,300.00 per week
Work Location: In person
