Role Summary:
Serves as the primary contractor lead and single point of contact to the Contracting Officer (CO), Contracting Officer Representative (COR), and Technical Monitor (TM). Holds full authority to act on all contract matters relating to daily operations, deliverable quality, staffing stability, and SLA adherence across all NA-MB-10 functional divisions.
Minimum General Experience: 10 Years of progressive professional experience in program management, federal human capital consulting, or operational management.
Functional/Specialized Experience Minimum 6 years managing federal HR or professional support service contracts ($3M+ cumulative value). Demonstrated expertise in federal HR service delivery, quality control management, risk mitigation, and performance monitoring. Proven experience in managing cross-functional teams spanning staffing, benefits, employee relations, analytics, and marketing. Thorough knowledge of FAR, DEAR, federal timekeeping, and non-personal service contract execution.
Minimum Education & Certifications Education: Bachelor's Degree in Human Resources, Business Administration, Public Administration, or related discipline. Certifications: Project Management Professional (PMP) required. IPMA-HR
Senior Certified Professional (IPMA-SCP) or SHRM-SCP highly preferred.
Degree / Experience Substitution Matrix Master’s Degree + 8 Years General Experience (including 5 Years Specialized). Bachelor’s Degree + 10 Years General Experience (including 6 Years Specialized). Associate’s Degree + 12 Years General Experience (including 8 Years Specialized). High School Diploma / GED + 14 Years General Experience (including 10 Years Specialized).
Core Key Performance Indicators (KPIs) Deliverable Timeliness & Quality: 100% on-time submission of Monthly Progress Reports and Invoice Summary Sheets with zero major rejections. Workforce Stability: Key personnel retention rate 90%; key vacancy replacements processed within 30 days. Service Level Agreement Compliance: Overall contract performance standards met at 95% across all task areas.
Email CV's and Resumes to Salma at salma@delunecorp.com
Pay: From $120,000.00 per year
Work Location: In person
