About Quantum Fuel Systems
Quantum Fuel Systems is a leading manufacturer and eCommerce seller of OEM-replacement and high-performance fuel system components for automotive and powersports applications.
Position Overview
Quantum Fuel Systems is seeking a highly tech-savvy, proactive, and analytical Marketing Associate to join our growing team. Working directly under the Marketing Manager and alongside our eCommerce team, you will play a key role in driving brand engagement, optimizing customer experience, managing online reputation, and executing digital campaigns.
The ideal candidate is a natural problem solver and critical thinker who can manage multiple projects at once and isn't afraid to dive deep into data to improve site performance and brand reach.
Key Responsibilities
Social Media & Community Engagement
- Manage day-to-day activity across social media channels and online communities (e.g., Reddit, Instagram, Facebook).
- Monitor, engage with, and respond to customer comments and inquiries in a timely, brand-aligned voice.
- Curate and repost user-generated / tagged content.
eCommerce, SEO & Site Optimization
- Search Optimization: Pull and analyze weekly zero-results search reports. Audit and update keywords in BigCommerce; collaborate with Product Management to research and resolve unlinked/unknown terms.
- Keyword & Search Research: Perform ongoing keyword research to support site searchability, product listings, and content strategy on all marketplaces (BigCommerce, eBay, Amazon, Walmart)
- User Experience (UX) Analysis: Review weekly Microsoft Clarity session playbacks to identify user friction points.
- Conversion Optimization: Perform monthly website checkout testing to spot conversion blockers, bugs, or errors and recommend UX improvements.
Campaigns & Reputation Management
- Email & SMS Marketing: Assist with the execution, schedule, and monitoring of promotional and transactional Email & SMS campaigns.
- Online Review Management: Actively monitor customer reviews across platforms.
Influencer & Sponsorship Management
- Deliverable Tracking: Track all sponsored athletes, influencers, and brand ambassadors to ensure deliverables and contractual obligations are met.
- Sponsorship Evaluation: Review inbound sponsorship proposals, perform ROI/reach analysis, and present strategic recommendations to management.
Perform other marketing and administrative duties as assigned.
Qualifications & Requirements
- Experience: 2+ years of experience in digital marketing, eCommerce, or a related role.
- Technical Savvy: High comfort level with web software, eCommerce platforms, and analytical tools.
- Critical Thinking: Strong analytical, problem-solving, and decision-making skills.
- Communication: Excellent written and verbal communication skills.
- Organization: Strong project management and tracking capabilities with keen attention to detail.
Preferred / "Plus" Skills
- Industry Knowledge: Automotive or powersports background/passion is a huge plus.
- eCommerce Platforms: Hands-on experience with BigCommerce, Amazon Seller Central, eBay Seller Hub, Walmart Seller Center, Google Marketing tools, Microsoft Clarity (or similar heatmap/recording tools).
- Technical & Creative Skills: Basic web development skills (HTML/CSS), graphic design (Adobe Creative Suite/Canva), or ad management experience (Meta, Google Ads) are all major pluses.
Pay: $49,920.00 - $54,080.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
