We are seeking an experienced Business Analyst with strong expertise in Configure, Price, Quote (CPQ) systems or Service Order Management (SOM). The ideal candidate will have hands-on experience in one or more of the following platforms:

Steelbrick CPQ (Salesforce CPQ)
Callidus CPQ
ServiceNow SOM

This Business Analyst role requires a deep understanding of end-to-end Opportunity-to-Order processes, including requirements gathering, process documentation, workflow analysis, and collaboration with cross-functional teams to enable seamless business operations.

Key Responsibilities:

Gather, analyze, and document business requirements related to CPQ or SOM systems.
Evaluate current processes and identify areas for optimization within the Opportunity-to-Order lifecycle.
Collaborate closely with technical teams, product owners, and business stakeholders to ensure requirements are clearly understood and implemented effectively.
Support system enhancements, configuration updates, and integration efforts.
Assist with testing, validation, and user acceptance processes.
Prepare detailed process flows, functional documents, and reporting as needed.

Qualifications:

Proven experience as a Business Analyst working with Steelbrick CPQ, Callidus CPQ, or ServiceNow SOM.
Strong understanding of end-to-end sales and order management processes.
Excellent analytical, communication, and documentation skills.
Ability to work independently in a remote environment and manage multiple priorities.

Recap:

Location: Fully Remote
Type: 6-month Contract (with potential to extend)
Rate: will vary dependent on relevant experience

If you think you're a good fit for the role, we'd love to hear from you!

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