Invictum, Inc is a sales and business consulting firm with a top-tier partnership with AT&T Business. Our Pittsburgh team is growing, and we need a Full-Time Team Member who can confidently engage with business owners about their telecom needs. The Full-Time Team Member will act as a trusted advisor for AT&T's suite of solutions, from ultra-fast fiber to reliable wireless services. This role is ideal for a Full-Time Team Member who thrives in a client-facing, performance-driven environment.

As a Full-Time Team Member, you'll be the business world's favorite connection—and we're not just talking about the internet. The Full-Time Team Member masters the consultative sales process and digital tools to deliver clear, confident guidance on AT&T's services, creating long-term value for every client interaction.

Core Functions of the Full-Time Team Member

Recommend AT&T fiber, wireless, and bundled plans based on verified business needs and service availability.
Connect with decision-makers, guiding them through service tiers and device options while finalizing sales as a Full-Time Team Member.
Handle account setup, confirm eligibility, process documentation, and ensure smooth activation across business lines.
Keep CRM records sharp by logging interactions, tracking milestones, and updating account status for visibility.
Spot upsell opportunities by reviewing usage trends and proposing scalable, future-ready business solutions as a Full-Time Team Member.
Work with internal teams to resolve service issues, streamline onboarding, and maintain long-term client satisfaction.

Education & Experience Needed for the Full-Time Team Member

High school diploma or GED required; coursework in business, marketing, or communications is a plus.
Experience in B2B sales, customer support, or field sales—especially within telecom, retail, or service-driven industries.
Proficiency in CRM platforms and digital tools with a focus on accurate data entry and pipeline management.

Preferred Skills for the Full-Time Team Member

Explains fiber and 5G like a business upgrade—not a tech manual.
Follows up consistently, professionally, and on time.
Treats CRM updates like business intelligence—because they are.
Learns fast, adapts faster, and brings the energy expected from a high-performing Full-Time Team Member.

This position is an in-office role located in East Liberty and requires daily, on-site attendance. Remote or hybrid work is not available

Job Type: Full-time

Pay: $50,000.00 - $58,000.00 per year

Work Location: In person

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Full-Time Crew Member

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