BryantCorp is a respected family-owned real estate development and property management company committed to providing commercial and hospitality spaces that improve our communities. BryantCorp currently owns and manages four hotels with two hotels in the development pipeline. Industriousness, innovation, excellence, respect, compassion, and collaboration drive our team in everything we do.

Job Description

Reports To: Area Director of Sales

Collaborates With: General Manager

Position Purpose And Objectives

The Sales Manager works to support BryantCorp's vision of building better communities through beautiful spaces. The Sales Manager assists the hotel General Managers, Assistant General Manager, and Chief Engineer to accomplish the goals of the company.

As a Sales Manager, you can deliver the BryantCorp difference by building relationships with our guests from the beginning of their booking process throughout their stay. You will be responsible for responding to guest inquiries, coordinating event details, and providing administrative sales support.

Preferred Qualifications

Ability to perform assigned duties with attention to detail, speed, accuracy, followthrough, courtesy, cooperativeness, and work with a minimum of supervision.
Refined verbal and written communication skills.
Must be proficient in general computer and Microsoft Office
12 months of hotel sales and/or front desk experience preferred, but not required
Interpersonal skills and the ability to work well with co-workers and the public.
Previous sales experience preferred

Essential Job Functions And Responsibilities

This position is responsible for:

Supporting the Area Director of Sales with a focus on optimizing revenue and bookings
Communicate pertinent information regarding groups to the various departments of the hotel to ensure a cohesive and consistent process with the overall goal of customer and guest satisfaction.
Drive revenue by actively selling meeting and event spaces to prospective clients
Respond promptly to incoming sales inquiries and calls, providing accurate information and tailored solutions
Prepare, distribute, and manage group agreements and contracts in a timely manner
Create, monitor, and manage room blocks, ensuring accuracy and optional utilization
Conduct consistant follow-up and communication on room blocks
Accuretly input and maintain all group, event, and client details within designated systems
Conduct on-site tours for walk-in clients and potential groups, showcasing the property and event spaces
Deliver exceptional guest service throughout the sales and planning process, ensuring a positive and client experience
Providing exemplary guest service by demonstrating a personal commitment to making every guest satisfied.
Other duties as requested by the Area Director of Sales

BryantCorp is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

BryantCorp uses E-Verify to check the employment eligibility of our new hires. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) and the United States Citizenship and Immigration Services (USCIS). The system allows employers like Grinnell College to verify the employment eligibility of its employees, regardless of citizenship. Based on the information provided on Form I-9, E-Verify confirms this information with DHS and Social Security Administration (SSA) records.

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Sales Manager

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