Job Summary

The IT Programmer/Analyst, reports to the Lead Application Programmer/Analyst, provides scripting and programming support and database programming support as required for CEI'S Application systems. This position supports the Ellucian Colleague Systems and other related applications. The incumbent must understand and embrace the mission of higher education and must commit to the mission, goals and objectives of the College of Eastern Idaho.

What We Offer
At the College of Eastern Idaho, we're dedicated to providing open access to affordable, high-quality education that meets the needs of our students, regional employers, and the community. To support our dedicated faculty and staff, we offer a comprehensive benefits package for qualifying employees:

Affordable Health Plans: With three medical plan options, you can select healthcare coverage that best meets your needs. See rates here.
Supporting Work-Life Balance: Earn sick leave with no accrual limit starting day one. Staff accrue vacation leave starting at 15 days a year with a tiered system (Faculty excluded from vacation leave).
Retirement Savings: Faculty and exempt staff are enrolled in the Fidelity 401 (a)plan. Non-exempt or vested employees are enrolled in the PERSI base plan.
Life Insurance: no-cost coverage for you and your dependents with the option to add more.
Educational Savings: Significant tuition fee discounts for qualifying employees and their dependents.
Exclusive Discounts: Enjoy local discounts on cell plans, movie tickets, gyms, and more.

We value your contributions and are committed to your well-being and success.

Typical Job Functions

Analyze, test, troubleshoot and maintain enterprise applications (Colleague, Schedule 25, Etrieve, NeoGov, Synoptix) and reports to meet business requirements including coding, testing, debugging and installing
Maintain and support data integrations between University systems, while ensuring data security and integrity. Coordinate integrations to help streamline business operations. Ellucian's Analytics, Recruit, Advise & Experience, Touchnet & Canvas
Develop documentation and instructions to guide users in the uses of tools and applications
Document policies and procedures, as well as cross-training other team members in areas of expertise
Assist other team members with software testing, user support, and troubleshooting
Resolve Help Desk tickets and provides support and troubleshooting
Manipulate data and load/extract data from systems using SSIS, PowerShell, SQL
Create forms and workflows using SoftDocs Etrieve Forms and Flow & Ellucian Workflow
Create subject cards using Ellucian Experience
Responsible for delivering optimal customer service, for protecting institutional data and privacy, and the excellent delivery of solutions and services by following IT and University policies, procedures, and processes
Performs other job-related duties as assigned

Minimum Qualifications

Understanding and knowledge of computer technology
Demonstrable knowledge in one or more programming languages
Strong understanding of relational database structure and complex data systems
Familiarity with MS SQL, Python and common industry reporting tools
Excellent verbal, written and interpersonal communication skills
Ability to learn quickly
Ability to work independently and effectively organize tasks
Strong attention to detail
Excellent analytical and problem-solving skills
Ability to maintain strict confidentiality
Incumbent must reside in Idaho (Currently CEI doesn't sponsor Visas)

Additional Desired Qualifications

Associate's degree in information systems, computer science or related field preferred
Experience with Higher Ed ERP or CRM systems, particularly Ellucian Colleague
Experience with SQL and/or Unidata or other large-scale relational database
Experience with report design/development
Experience with C family languages, specifically C++ or C#
Experience with Java and/or Eclipse/Colleague Studio development environment
Experience integrating API's or other outside applications (including cloud-based systems) with internal enterprise systems
Ability to work with a high degree of independence and a significant amount of detail
Bilingual (Spanish)

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Physical Demands and Work Environment

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

On-site work is essential and regular predictable attendance is required. Employees may be required to work at occasional events and handle tasks outside of regular working hours.

Background Investigations:

Employment at College of Eastern Idaho will be contingent upon the successful completion of a criminal background investigation and may require a credit and/or motor vehicle background investigation depending on the position. Please refer to Policy 225:Background Checks

EOE/ADA - Hiring is done without regard to race, color, religion, national origin, sex, age, or disability. In addition, preference may be given to qualified veterans under state and federal laws and regulations.

Link to Annual Security Report for CEI: https://www.cei.edu/students-right-know

College of Eastern Idaho (CEI) offers full-time employees a generous benefit package. For information about our medical, dental, vision, disability, and life insurance benefits please visit the Office of Group Insurance. Positions classified as exempt are offered retirement benefits administered through Fidelity. Information may be found at https://boardofed.idaho.gov/resources/optional-retirement-plan-transition-to-fidelity-as-sole-retirement-plan-provider/.

Additional benefits include vacation, sick, and holiday leave; tuition benefits; and a selection of voluntary benefits.

College of Eastern Idaho

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