About Channel Fusion:
Channel Fusion revolutionizes how Fortune 1000 brands and dealers connect through our customer-obsessed,tech-enabled, process innovation approach. We’re building for growth while maintaining our people-first culture and commitment to Positively Outrageous Service.
The Role
Join our dynamic finance team as a Finance Operations Specialist, where you’ll provide critical cross-functional support across billing, payment processing, reconciliation, and general ledger workflows. You’ll thrive in a performance-oriented environment where outcomes matter, technology powers productivity, and process innovation drives efficiency.
Our Core Principles
- Customer Obsessed – Relentlessly focus on improving experiences for brands, dealers, and stakeholders.
- Tech Enabled – Leverage technology as integral to daily work, delivering productivity gains.
- Process Innovation – Continuously reimagine how work gets done, turning complext operations into streamlined competitive advantages.
Key Responsibilities
Billing & AP Support
- Assist with invoice creation and validation based on data provided by Technology, Account Management, and Ops teams.
- Maintain client-specific billing schedules and follow-up reminders.
- Process vendor bills, credit card charges, and ensure accurate general ledger coding.
- Execute with speed and bias for action to meet billing deadlines and payment schedules.
Payment File & Upload Coordination
- Support thePayment Operations Specialist in preparing documentation and summaries for payment batches.
- Track payment file readiness,upload confirmation statuses, and reconciliation workflows.
- Maintain detailed logs of uploads, handoffs, and reconciliation status.
- Focus on deliverable outcomes tied to processing accuracy and efficiency metrics.
Process Improvement & Tools Enablement
- Pilot new automation and technology tools (e.g., for email, reminders, spreadsheet templates) and help train others.
- Identify repetitivemanual tasks, and propose efficiency enhancements.
- Keep shared documentation current across payment, billing, and reconciliation workflows.
- Think like a builder: create resuable processes and reduce manual steps.
Finance Team Coordination
- Serve as backup during peak periods or PTO for billing, payment, or reconciliation workflows.
- Monitor shared inboxes, prioritize urgent client inquiries, and escalate to appropriately.
- Attend weekly finance syncs and provide follow-ups and task status summaries for the Director of Finance.
- Colllaborate across teams to deliver exponential gains in both speed and productivity.
Required Skills & Qualifications:
- Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration is preferred.
- 2–3 years of finance, accounting, or operations experience (AR, AP, payment processing, reconciliation, or billing).
- Proficiency with Excel, QuickBooks Online is preferred.
- Familiarity with banking or payment platforms is a plus.
- Strong attention to detail with systematic approach to task tracking and documentation.Comfortable with technology tools and enthusiasm for adopting new systems for productivity gains.
- Willingness to learn accounting fundamentals and support multiple workflows.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person