Full Stack Engineer (Support)
This is a hybrid (3 days onsite, 2 days remote) role in Buffalo, NY.
To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.
About Odoo
Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth.
Developed by a global open-source community of engineers and business experts, Odoo has become a flexible, scalable solution for organizations of all sizes. With over 12 million users in 120+ countries and more than 2,000 daily downloads, Odoo is scaling fast, powered by a product-first mindset, a culture of creative problem-solving, and the energy of a startup.
About the Job
Your mission, if you accept it, will be to solve highly complex issues for customers and partners. Your tools will be our top-of-the-line ticketing system, your company-issued computer, and most importantly, your brain. You will be the last line of defense between clients and chaos. Communication with customers is strictly through emails (direct calls may happen once a year, but don’t worry, you will be coached for that).
- Programming Languages: Python, SQL, JavaScript
- Database: PostgreSQL (with object relational mapping)
- Collaboration platform: GitHub
- Development model: Open with external community
- Framework: Odoo itself is a framework
Responsibilities
- Investigate technical issues on customer databases by digging into Odoo’s source code
- Communicate with customers to understand their issues and help them identify what went wrong
- Write tailored python scripts to resolve customer problems
- Improve our product by fixing bugs found during your investigation and writing automated tests
Must Have
- Proficient with object-oriented programming languages
- Understanding of relational databases
- A knack for problem-solving
- Curious and eager to learn
- Great communicator
Nice to have
- Experience with Python and/or JavaScript
- Contributions to open-source projects
- Knowledge or experience of how businesses are run (e.g., sales, accounting, inventory management, etc.)
- Experience with Unix-like systems (Linux, macOS)
Compensation and Perks:
- Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
- PTO (Paid-time-off), paid sick days, and paid holidays
- Employee Assistance Program; 3 X 1-hour telehealth calls with certified mental health professionals
- Evolve in a nice working atmosphere with a passionate, growing team!
- Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
- Company-sponsored events for groups of 6+ employees
The estimated annual compensation range for this role is $75,000-$100,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.
