About Us
Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Stores across the country.
We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.
About The Role
The US Communications Specialist will be responsible for supporting the overall US Communications Team’s initiatives across all Business Units [Floorcare, EC, Beauty, and New Ventures] inclusive of Communications, [PR for Brand, product, technologies and corporate/internal inclusive of James Dyson Awards] along with logistical support across Influencer campaigns [contracted, seeding, and events]. Main duties will revolve around ensuring smooth tracking of results, contacts, and invoicing/budget tracking. This role requires a high level of collaboration and communication across most departments within Dyson.
Responsibilities
Public Relations/Influencer:
- Candidate will be very detail-oriented and will maintain overall KPIs, reporting, and manage Communications calendar for recaps and presentations
- Agencies: Manage logistics and reporting timelines across influencer and PR agencies day to day, keep teams on track and report results internally and globally. [4 agencies total.]
- Product stock: manage and track agency stock / send outs to ensure timely receipt of products and send outs for brand inclusive of building out and owning a comprehensive product tracker. Liaise with Global Communications and local marketing teams on stock readiness and preparedness while ensuring accurate forecasting for Communications plans.
- Contacts: ensure contacts are up-to-date and scout new opportunities to brand
- Growth: meet press and influencers in pitch meetings, accompanied with Sr. Manager or Head Of Communications
- Ambassadors: manage contract logistics including press days, interviews, and first pass of content approval under Sr. Manager and Head Of Communications. Ensure timely posting and manage KPIs for results. Also scout and propose new pro stylists to introduce to the brand / relationships to maintain.
- Events: be on-the-ground support for events as well as virtual support for global events including booking logistics like transport, flights, hotels, and first draft of KOL agendas
- Trendspotting: manage 4-6 applicable trends per month for Dyson and pitch to team
- Growth: manage seeding campaigns and execution, new contacts
Internal Comms – In Partnership With Head Of Communications
- Build and maintain calendars for internal moments, employee communication and KOL visits in Dyson offices, in partnership with Head Of Communications and laddering up to Global Internal Communications.
- Draft executive and internal communications in partnership Head Of Communications.
- Liaise directly with leadership EAs across company to ensure smooth scheduling of internal events and key messaging.
- Manage Café Briefing calls, deck completion, liaising with leadership to complete presentation flow.
- Manage logistics for internal product launch events and presentations.
- Manage and attend high-priority meetings in Chicago for leadership/global KOL attendees.
JDF/JDA Comms – In Partnership With Head Of
- Full management of James Dyson Awards logistics for US, ensure Canada/LATAM priorities and deadlines are met as a region and ladder these steps and results up to global counterparts in partnership with Head Of Communications.
Admin
- Manage budget execution including timely execution and tracking of invoices, PO#s
- Attend monthly budget calls with Senior Managers / Head Of Communications to track PO# progress and budgets.
- Manage product orders cross-category for Communications and build/maintain product tracker for KOLs, agencies, and events.
Be a good colleague — effectively communicate and collaborate with other departments within Dyson to ensure maximum impact.
- Establish and maintain strong working relationships with internal partners in marketing and sales to ensure effective collaboration and sharing of Communications plans with key stakeholders across the business.
- Be an active part of our global communications team – share best practices and new ideas, keep an eye on what’s working in other markets and how we can translate their successes to the US, and more.
- Work in tandem with the rest of US marketing team and other departments within the US business to support business goals.
About You:
- 2+ years of experience in PR or Communications.
- Experience in managing projects from start to finish.
- Internal communications, social media, and/or influencer relations experience is a bonus.
- Strong written and oral communication skills; able to write concise, engaging, and informative copy. Can use a variety of written and oral communication methods to ensure recommendations are understood and considered.
- Analytical skills; identifies and analyzes key trends, issues, problems and solutions. Reasons logically and accurately with financial and numerical information. Details are not overlooked.
- Teamwork and collaboration; able to build and maintain effective working relationships with a wide range of people. Works co-operatively with others as part of a team.
- Creativity: Demonstrates imagination, creativity and divergent thinking and encourages it in others. Shows openness to alternative approaches and promotes considered risk taking. Balanced by good judgment in solving problems.
- Project management, organizational, and time management skills; ability to balance multiple projects, campaigns, and other duties – while making deadlines – is essential.
- Proactive and a doer; work autonomously and take the initiative to identify work that needs to be done. Find ways to support the team.
- Storytelling; ability to tell rich, engaging stories and have a knack for identifying what will resonate with specific people and audiences.
- Flexibility; must be comfortable changing courses quickly and efficiently to achieve desired outcomes.
- Passion; have a passion for and deep understanding/appreciation of media, technology, beauty and health. And, of course, Dyson.
Benefits:
At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.
Financial Benefits
- 401K with up to a 4% match
- Company paid Life Insurance and AD&D
- Flexible Savings Account (FSA) and Health Savings Account (HSA)
Lifestyle Benefits
- Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
- Pre-tax Commuter Benefits (applicable areas only)
- Generous Child Care Leave Program
- Wellness Program
- Employee Assistance Program
- Dyson Product Discounts
Health Benefits
- Multi-Level Healthcare Coverage Options
- Vision & Dental Coverage
- Company paid Short-Term and Long-Term Disability
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
