Position Summary:
Mud Pie is seeking an Ecommerce & Closeout Assistant who will provide support to the Director of eCommerce and Off-Price. We are looking for highly organized and detail-oriented individuals with the ability to multi-task and work independently. This position will be responsible for performing a wide range of account support activities and will be expected to organize, prepare and communicate all projects and deliverables based on deadlines and schedules as determined by the Manager. The ideal candidate must be proficient with Excel, Word and PowerPoint and demonstrate effective communication skills while working in a fast-paced environment.
Essential Duties and Responsibilities:
- Amazon
- Oversee new season item uploads and setup all new items on Amazon
- Oversee day-to-day health of Amazon listings and seek out ways to optimize listings
- Upload and maintain images on listings
- Be responsible for monthly photoshoots with photographer from start to finish (creating lists of items to shoot, putting in sample orders and prepping product, assisting Merchandisers on photoshoot days, etc)
- Work alongside Manager on planning, creating, and optimizing Amazon storefront on a consistent and regular calendar
- Monitor returns on Amazon monthly and provide feedback to internal teams to ensure quality assurance complaints are escalated
- Grow engagement on Amazon through Amazon Posts. Report on Posts bi-weekly
- Organize and execute Amazon Lives at least once per month or more based on business needs
- Oversee and execute MAP Violation process
- Update and maintain closeout lists at least twice per month or when alerted about changes
- Prepare presentations and line sheets per Manager request
- Assist with any buyer requests
- Enter and process all new orders into the system. Continuous maintenance and review of all open orders daily
- Provide and complete item setup forms for all accounts
- Point of contact for compliance issues for both Amazon and Off-Price- Work alongside compliance team to request testing and COCs and then submit to the account’s portals
- Pack and ship samples to buyers- provide tracking and ensure timely delivery
Requirements:
- Bachelor’s Degree and at least 0–1-year work experience in retail and/or in a sales support position
- Expert level competency in Microsoft Word, Excel and PowerPoint
- Ability to effectively communicate both verbally and in writing (internally and externally)
- Extremely strong organizational and analytical skills
- Time management /multi-tasking skills – must be able to work at an extremely fast pace and manage multiple projects at the same time to meet required deadlines
- Ability to pro-actively solve problems within area of responsibility and find solutions independent of the involvement of superiors
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