Our client, a boutique finance-focused firm based in Midtown Manhattan, is seeking a rockstar Operations Manager to support the firm’s day-to-day operations, people initiatives, and overall office experience. This role is meaty and multifaceted — blending executive support, recruiting coordination, vendor management, and project oversight. The team is made up of sharp, collaborative professionals who love what they do and take pride in delivering exceptional work.
The ideal candidate is proactive, highly organized, and thrives in a fast-paced, high-touch environment. They’ll be the firm’s operational heartbeat — keeping things running smoothly, supporting leadership, and ensuring the employee experience remains best-in-class. This is a great opportunity for someone who loves to be involved in all aspects of a business, from managing recruiting and onboarding to improving internal systems and processes.
This role is hybrid: 4 days in office (Monday–Thursday) and remote on Fridays.
KEY RESPONSIBILITIES:
Executive & Administrative Support:
- Support senior leadership in tracking operational priorities, follow-ups, and deliverables across firm initiatives.
- Provide direct executive assistant support to a managing executive, including light calendaring and meeting coordination.
People Operations & Recruiting Support:
- Manage recruiting logistics including job postings, candidate tracking, interview scheduling, and coordination with external recruiters.
- Support onboarding and off boarding processes, including preparing materials, coordinating setup, and scheduling introductions.
- Maintain up-to-date employee data, including roster, birthdays, anniversaries, and vacation calendar.
- Coordinate internal culture initiatives such as team-building events and milestone celebrations.
- Assist with maintaining and updating firm policies and the employee handbook.
Operational Infrastructure & Vendor Management:
- Oversee key vendor relationships (building management, facilities, catering, recruiting partners, office supplies).
- Manage firm subscriptions (Zoom, software tools, media monitoring services, etc.), track renewals, and identify redundancies.
- Identify and implement process improvements to increase operational efficiency and streamline administrative workflows.
- Liaise with IT vendors to ensure smooth functioning of hardware, software, and conference room systems.
Project Coordination:
- Support firm wide operational projects such as office moves, space reconfigurations, or implementation of new systems and processes.
- Track project timelines, vendor deliverables, and action items to ensure smooth execution.
Real Estate, Facilities & Office Experience:
- Assist in managing office lease logistics, space planning, and furniture procurement.
- Coordinate with building management and vendors on maintenance, deliveries, and access.
- Maintain a professional and welcoming front-of-house environment, greeting guests and managing phones and mail.
- Oversee office experience including weekly catering orders, kitchenette upkeep, and supply management.
QUALIFICATIONS:
- 5–7 years of professional experience in operations, office management, or executive administrative roles, preferably within financial services or a professional services environment.
- Exceptional organizational and project management skills, with the ability to balance multiple priorities.
- Strong written and verbal communication skills and a professional demeanor.
- High attention to detail, follow-through, and ability to “see around corners.”
- Discretion and sound judgment in handling sensitive or confidential matters.
- Proficiency in Microsoft Office Suite, Outlook, and Zoom; experience with recruiting or project management tools a plus.
HOURS & LOCATION:
- 8:30am – 6:00pm ET
- Hybrid: 4 days/week in office (Monday–Thursday), remote on Fridays
- Midtown Manhattan
COMPENSATION:
$100K base salary + discretionary bonus and excellent benefits.
WHY THIS IS AN EXCITING OPPORTUNITY:
This is an incredibly exciting role for an experienced operations professional who enjoys wearing many hats and being at the center of everything. You’ll work closely with senior leadership and have a visible impact across the firm — from shaping culture and streamlining processes to ensuring the team functions at its best every day. The environment is dynamic, collaborative, and full of smart, motivated people who value initiative and excellence.
For the right candidate, this position offers meaningful ownership, autonomy, and exposure — the chance to help build and strengthen the operational backbone of a successful and growing finance firm.
#IND2
