Sales Associate
ABOUT US
Mochidoki is the country’s leading provider of premium mochi ice cream, known for our superior product and wide variety of flavors. We’ve made a name for ourselves in the restaurant industry by providing the nation’s top hospitality groups with our delicious mochi, and have continued to grow our brand through expansion into ecommerce, retail shops, and grocery stores. What is mochi ice cream? At its core, mochi is a Japanese-inspired dessert composed of sweetened rice dough wrapped around a scoop of ice cream. But here at Mochidoki, mochi represents an unexplored world of flavor with limitless potential.
THE OPPORTUNITY
This is an exciting opportunity to help shape one of the fastest growing and most popular consumer brands, while advancing your sales skills. We’re looking for a high energy, team player with a passion for working in a dynamic environment, and a deep love of the food and beverage space. You’ll be a key contributor on the team, interacting cross functionally with Customer Success and Marketing to drive and convert qualified leads. The successful candidate will be a highly motivated, self-starter with a proven track record of increasing sales revenue and exceeding targets. This is a unique opportunity to have a direct impact within our sales team and the growth of our business.
Ready to roll up your sleeves and get selling?
KEY RESPONSIBILITIES
- The Sales Associate plays a critical role in driving awareness, selling our brand and product with a primary focus on wholesale food service customers, while supporting grocery sales
- Maintain a hunter attitude while developing a holistic outreach strategy for lead generation methods, often through cold calling
- You’ll be the first contact for new inbound opportunities, identifying next steps for each prospect moving forward
- Potential for in-person presentations to key decision makers in restaurants, hospitality groups, and distributors nationwide
- Act as our primary brand ambassador at industry and trade events as needed
- Establish effective communication and engagement with prospects to create new leads and sales openings.
- Meet and exceed core KPIs - including, but not limited to conversion rate and lead generation
- Maintain and update customer information through our CRM system
- Assist in serving our customers needs, often through creating sales orders
QUALIFICATIONS
- BA in Business or related field
- 2-4 years of experience in prospecting, sales, and account management
- Familiarity with Google Drive (Docs, Sheets and Slides)
- Comfortable in an entrepreneurial environment; a team player
- Exceptional attention to detail and strong communication skills (written and verbal)
- Ability to learn quickly and be a true problem solver
- Energetic and enthusiastic attitude
- Thrives on challenges and driven to exceed individual and team goals
- Succeeds in a fast-paced, metrics-driven role
- Willingness to travel, meeting face-to-face with clients and customers and representing the brand at tradeshows (possibly up to 20%)
- Proficient in working with a large customer database using CRM systems (experience with Zoho is a plus)
- Familiarity with ecommerce is a plus (eg. Shopify)
- Demonstrated interest in food and entrepreneurship
Industry
- Food & beverage, wholesale, ecommerce and retail
Employment Type
Salary & Benefits
- Competitive compensation package including salary plus commission (commensurate with experience and commitment level)
- Generous benefits package
- 401K Savings Plan
