AIPSO is a management organization and service provider for various insurance industry groups responsible for administering the residual market. We are a national organization that serves local customer needs. Centralization and standardization are key to many AIPSO services because of the inherent economies of scale and other efficiencies. However, our organization is based on customer focus and recognizes the need for flexibility in serving customer groups with diverse interests.
Essential Duties and Responsibilities:
- Work in a team environment to create, maintain, and enhance technical solutions for across multiple systems
- Consult with customers to identify the root cause of issues or malfunctions.
- Analyze customer needs to design, code, and test new processes.
- Write documentation to describe program development, logic, and installation.
- Create manuals or training documentation to describe operating procedures.
- Test code using various techniques, including but not limited to, manual and automated unit tests, functional testing, regression tests, etc.
- Install and test program at user site. Monitor performance of program after implementation.
- Train customers to use programs and provide ongoing customer service for future questions or problems.
- Maintain code integrity, branches, and migration within source control.
- Openness to learning legacy technologies such as COBOL, SSIS, SSRS, and MVC.
Education: Bachelor's degree (BA/BS) from four-year college or university in Computer Science, Information Systems, or related field preferred. Additional appropriate experience will be considered in lieu of a degree.
Experience: 2 or more years of experience with supporting financial applications, including Oracle Fusion, or Content Management Systems, using DotNetNuke, is a plus.
Skills/Knowledge:
- General knowledge/proficiency in one or more development tools and concepts such as: MS SQL, .Net, C#, Dev Ops, multi-tier architecture, software development lifecycle.
- Proficient in the use of Microsoft Office productivity tools (e.g. Outlook, Word, Excel, CRM) to manage work.
- Demonstrate strong verbal and written communication, organizational awareness, and customer service skills.
- Ability to support a variety of Windows and Web-based systems.
- Strong customer focus and the ability to multi-task across systems.
- Effective problem-solving skills, including ability to analyze complex issues, find the root cause of the problem, and consider a wide range of alternatives before acting.
- Ability to work independently and interact professionally and effectively in a team environment. Demonstrate strong analytical thinking and problem-solving skills.
Salary Range: $52,700 – $84,300 / $63,100 - $100,700 / $75,200 - $120,200 Annual:. Actual salary for this position will be determined by a number of factors, including the scope, complexity, and location of the role as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; internal equity and other conditions of employment.
AIPSO is an equal opportunity employer. To this end, all employment related decisions are made on a non-discriminatory basis and in full compliance with federal, state, and local laws prohibiting discrimination in employment.
