Location: Richardson, TX (Hybrid)
Company: Leap Metrics
Overview
We are accepting applications for the Healthcare Business Analyst position to work on a product that helps improve the health of our population.
- Do you enjoy working with leading-edge technologies?
- Be part of a fast-moving, fast-growing, innovative technology team.
- Directly improve the daily lives of tens of thousands of our neighbors?
If so, please contact us!
Who We Are
Leap Metrics is headquartered in Richardson, TX. We are a healthcare analytics and care management software company founded to improve health outcomes, lower the cost of care, and improve regulatory compliance. Our software platform is called Sevida, which stands for “In the service of human lives”. We are on a mission to leverage technology to serve populations with chronic healthcare needs.
We are a company of experienced technologists; a passionate, dedicated group of developers, designers, client advocates, and entrepreneurs. Our team has some of the best enterprise software minds in the technology industry.
To learn more about us, please visit our website at http://leapmetrics.io
Why Work for Leap Metrics?
- MEANINGFUL MISSION – Empowering health providers to focus on care
- FULFILLMENT – Make an impact by building a meaningful product
- LEADING EDGE TECHNOLOGY – Advance your technical skills by working with the latest and most innovative technology.
- COMPANY CULTURE: - team-oriented, collaborative, supportive, innovative
We are accepting applications for a Healthcare Business Analyst position to manage the processes of a product that helps improve healthcare.
- Do you enjoy working with leading-edge technologies?
- Do you want to join a fast-moving, fast-growing, innovative technology team?
- Do you have a passion for products that directly, and positively impact human lives?
What You Will Do:
- Lead Sevida implementation efforts as the subject matter expert
- Ensure Leap Metrics customer implementation project deliverables meet the specifications, including timeliness and quality.
- Conduct discovery of the customer needs
- Create and communicate functional and technical business requirement documents from customers to the implementation team.
- Build strategic roadmaps informed by customer feedback; drive fact-based decision-making across teams.
- Collaborate with a cross-functional team, including product managers, project managers, and UX / UI Developers on and offshore.
- Act as the liaison between customers, business units, technology, and support teams.
- Institute and maintain an effective, efficient, and responsive management organization, and oversee all contracted personnel and subcontracted resources used in the performance of customer contracts, and be responsible for program control and management for this effort.
- Establish, execute, and oversee project operations including budgeting, forecasting, contracting, compliance, capacity planning, project planning etc.
- Provide strategic analysis, metrics, reporting, and architectural models to assist Executive Management and team organization.
- Manage teams focused on product and implementation; drive accountability and excellence across the organization.
- Facilitate cross-functional team discussions to determine key objectives, metrics, priorities, and gaps.
- Connect as a liaison between stakeholders, development and implementation teams, release management, and managers providing guidance on timing, risks, dependencies, and impacted resources.
- Collaborate with stakeholders, strategists, and teams to align on strategic proposals, evaluate solutions, build statements of work, and assist in negotiating contracts.
- Establish relationships with clients, teammates, and stakeholders on every project.
- Mentor and collaborate with other team members; foster a collaborative remote work environment.
- Remove inefficiencies and direct and coordinate improvements with scalability.
- Deliver exceptional client experience throughout any engagement.
- Engage in multiple product initiatives simultaneously.
- Contribute to the Leap Sevida Healthcare product vision and strategy
- Assist in end-to-end launch of Leap Metrics products and solutions
- Assist with backlog management and release planning
- Assist in handling customer or sales team requests.
- All other duties as assigned
Requirements:
- Bachelors in Business Administration, Business Management, Computer Science, Information Systems, Information Resource Management, Industrial Engineering, Operations Research, or related field
- Minimum experience of 5 years of prior experience implementing healthcare software
- Healthcare software experience required
- Startup experience is a plus
- Technology expertise is a plus
- Experience managing SaaS product implementations preferred
- Demonstrated ability to create business requirements documents
- Strong ability to lead requirement conversations with customers, ideate on solutions, and articulate the problem and possible solutions to the internal team.
- Provide clear communication and documentation
- Proven ability to learn new technology quickly and effectively
- Ability to work on multiple projects/products and technologies concurrently
- Expertise in working in the entire agile software development lifecycle, including production delivery and some phases of post-implementation support
- Ability to travel as needed
- Must be authorized to work in the US
- Experience working with teams distributed globally
Location
US only - Dallas/Ft. Worth Metroplex
Compensation & Benefits
- Competitive salary (commensurate with experience).
- Comprehensive benefits package including Health, Dental and Vision insurance, and 401(K)
How to Apply
If you are passionate about healthcare technology and excited to make a real impact, we’d love to hear from you!
