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SOCIAL MEDIA ASSISTANT
Job Details
Job Location
Callen-Lorde Community Health Center - Manhattan - New York, NY
Position Type
Full Time
Salary Range
$27.47 - $30.22 Hourly
Job Category
Health Care
Description
About Us:
Callen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right.
Our Mission
Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York’s lesbian, gay, bisexual, and transgender communities — in all their diversity — regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues.
About The Role
Callen-Lorde seeks a motivated Social Media Assistant to join our Communications team. This role is crucial in cultivating community partnerships and creating engaging, meaningful content about Callen-Lorde’s essential work and impact for both internal and external audiences. The Social Media Assistant will play a key role in communicating our mission and values to diverse stakeholders, including patients, staff, community partners, and the general public.
Key Responsibilities
As a Social Media Assistant, your responsibilities will include:
- Storytelling & Content: Develop, write, and edit content that highlights patient and staff experiences. Create newsletters, social media posts, and written materials, and assist with managing the editorial calendar.
- Communications: Help produce and distribute internal updates. Manage and update content on the health center’s website and other digital platforms.
- Community Liaison: Act as a key contact for community partners and advocacy groups, gathering materials and tracking public presence opportunities (e.g., Pride events, health fairs).
- Analytics: Track and analyze the performance of content and communication initiatives, utilizing KPIs and audience feedback to refine strategies.
Work Schedule: This full-time position is from Monday - Friday (8am-4pmor9am-5pm), 3 days onsite with occasional evening and Saturday (events).
Benefits
Salary will be accompanied by the following benefits package including an exceptional low cost medical plan option for you, your spouse/domestic partner and/or your family, dental insurance, vision insurance, no cost life insurance, short- and long-term disability insurance, Flexible Spending Account, Tuition Assistance, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan.
Qualifications
- Bachelor's degree in Communications, Public Relations, Journalism, Creative Writing, Marketing, or related fields.
- 1-2 years of experience in communications, writing, or content development, preferably in a healthcare or nonprofit setting.
- Exceptional writing, editing, and storytelling skills, with a keen eye for detail.
- Strong interpersonal skills, with the ability to conduct interviews and build relationships with diverse stakeholders.
- Proficiency in digital communications, including website content management systems and email platforms.
- Creative thinker with the ability to generate new ideas and approaches to storytelling and content creation.
- Ability to work independently and as part of a team in a fast-paced environment.
Desired Characteristics, Skills
- Proficient in Microsoft Office, Mailchimp, WordPress and working knowledge of HTML/CSS.
- Experience with Adobe Creative Suite, InDesign and Canva is a plus.
- Knowledge or experience in healthcare, particularly sexual health, health education, as well as LGBTQ+ and HIV related issues is encouraged.
- Experience serving diverse populations preferred.
- Commitment to the mission of Callen-Lorde.
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