Marketing Operations Coordinator: Creative
We are SynergyLabs, a rapidly growing pet product manufacturer headquartered in Fort Lauderdale, FL, and are looking for a Marketing Operations Coordinator: Creative with consumer goods experience to join our growing team. We manufacture in our owned facility in Hildebran, NC, including best-in-class grooming products, supplements, dental hygiene, shed control and much more.
The pet care industry has exploded with more than 70% of US households owning a pet. The increase in pet ownership coupled with a need for high-quality products, has SynergyLabs well-positioned for whatever the future holds. Our bestselling brands are found on shelves nationwide from Walmart, Target, and Tractor Supply to Amazon, Chewy.com and many others. We are focused on nailing the omnichannel experience and are 100% committed to supporting our retail partners.
The Role
SynergyLabs is hiring a Marketing Operations Coordinator - Creative to help our teams ship marketing creative faster and with fewer revisions. You’ll support the creative workflow end-to-end: intake, scheduling, production briefs, routing feedback, and delivery so projects move smoothly across paid, ecommerce, lifecycle, and social.
This is a high-visibility execution role for someone who is organized, detail-oriented, and confident turning requests into clear next steps.
What You’ll Do
- Traffic + production support
- Coordinate the creative request intake process and keep a clear production calendar across brands and channels.
- Track work through each stage (brief → draft → revisions → final) and keep owners aligned on deadlines and priorities.
- Schedule reviews, route feedback, manage version control, and ensure final files are delivered correctly and on time.
- Brief creation (production-ready)
- Draft production briefs that translate direction into deliverables with specs, channel requirements, mandatories, references, due dates, and approvers.
- Use templates to create repeatable briefs for common requests (ad refreshes, PDP updates, email variations).
- Flag missing inputs early and follow up with stakeholders to keep projects unblocked.
- Process + organization
- Maintain SOPs and standards: naming conventions, file organization, checklists, and approval workflows.
- Track simple operational metrics (on-time delivery, cycle time, revision rounds) and surface bottlenecks to the team.
What We’re Looking For
Required
- 2–4 years in coordination, traffic, project management, creative production support, or marketing operations
- Strong organization and follow-through; comfortable managing multiple workstreams at once
- Clear communicator who can ask for what’s needed and keep stakeholders aligned
- Proficiency in Google Workspace and project tools (Asana/Monday/ClickUp/Jira or similar)
Preferred
- Experience supporting ecommerce and performance creative workflows (PDP/A+, paid ads, email/SMS)
- Familiarity with creative specs and deliverable formats across channels
- Experience working with contractors or agencies
Tools
- Notion (or similar), creative asset libraries, channel spec sheets, shared dashboards.
Why SynergyLabs
- Your work directly increases speed, clarity, and output across a portfolio of brands
- Exposure across ecommerce + marketing channels (great growth path)
- A team that values execution, momentum, and measurable outcomes
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Work Location: In person
