Summary:
The Sales Support Coordinator is responsible for executing administrative and operational tasks that enable the sales team to perform effectively. This role focuses on managing data, maintaining systems, and ensuring smooth coordination of sales-related activities. The position does not involve direct selling but plays a critical role in supporting customer satisfaction and internal efficiency.
Duties and Responsibilities:
· Organize and maintain accurate information across departments to support sales operations.
· Respond promptly to inquiries from the sales team and assist in resolving issues.
· Maintain customer planning calendars and ensure timely updates.
· Administer and manage customer portals, ensuring data accuracy and accessibility.
· Update CRM blueprint and perform partial administrative duties within the CRM system.
· Complete occasional contracts and handle related administrative tasks.
· Support SKU management and rationalization processes.
· Assist with cross-functional communication to ensure alignment between sales and other departments.
· Maintain and update the sales pipeline report to reflect current opportunities and progress.
· Provide administrative support for key account planning, including but not limited to, handling deductions, documentation, contract support, internal systems and application support and customer portals inclusive of data & reporting extraction
Qualifications & Experience
· Bachelor’s degree or equivalent experience
· Minimum of 2 years in a sales support or administrative role.
· Proficient in MS Office Suite (Outlook, Word, Excel, PowerPoint),
· Ability to manage confidential information with discretion.
· Strong organizational and time management skills with attention to detail.
· Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
· Excellent written and verbal communication skills.
· Professional and efficient interaction with customers and internal teams.
