Location: Marietta, GA
Job Type: Full-Time, On-Site
ABOUT US
Palmetto Bath of Atlanta is a bathroom remodeling company specializing in high-quality acrylic bath and shower systems. Backed by a well-established brand and proven operating systems, we deliver stylish, low-maintenance solutions with a strong focus on craftsmanship and customer experience.
As a growing company, we are building a small, collaborative team and are seeking a dependable Sales & Marketing Coordinator to assist with appointment setting, sales support, customer follow-ups, trade show lead generation, and light office administration.
POSITION OVERVIEW
This is a non-exempt, hourly support role responsible for inbound and outbound customer communication, scheduling appointments, managing leads from marketing efforts and trade shows, and assisting with basic administrative tasks.
This is an on-site, in-office position at our Marietta office with occasional evening or weekend hours required to attend local trade shows or events. All hours worked are paid, including overtime when applicable, in accordance with federal and Georgia law.
KEY RESPONSIBILITIES
Inside Sales & Customer Support
- Answer inbound calls from prospective customers
- Make outbound follow-up calls to warm leads and prior inquiries
- Qualify prospects and schedule in-home consultation appointments
- Provide timely customer follow-up via phone, email, and CRM
- Maintain accurate customer notes and lead records
Trade Show & Event Support
- Attend local home shows and trade events as a company representative
- Collect and document customer leads during events
- Enter and organize trade show leads promptly
- Perform post-event follow-up calls and appointment scheduling
- Represent the company professionally at all events
Administrative & Office Support
- Assist with basic administrative tasks to support daily office operations
- Answer phones and direct inquiries as needed
- Perform data entry, scheduling, and light reporting
- Assist with general office organization and support tasks
As a small and growing company, team members may assist with a variety of basic support tasks as needed to help the office operate efficiently.
SCHEDULE & WORK ENVIRONMENT
- Full-time, 40 hours per week
- In-office position based in Marietta, GA
- Occasional evening or weekend hours for trade shows (typically 2–3 times per month)
- Overtime paid for hours worked over 40 in a workweek
PAY & CLASSIFICATION
- Non-exempt, hourly position
- Hourly pay range: $18.00 – $22.00 per hour, depending on experience
BENEFITS
- Paid holidays
- Paid time off
- Overtime compensation
- Stable, full-time position
- Supportive team environment
- Opportunity to grow with the company
QUALIFICATIONS
- Strong phone presence and verbal communication skills
- Customer-focused mindset with professional demeanor
- Organized, dependable, and detail-oriented
- Comfortable working in a structured, in-office environment
- Basic computer proficiency; CRM experience a plus
- Willingness to attend occasional local trade shows and events
Prior experience in customer service, inside sales, or administrative support is preferred, but not required.
EEO STATEMENT
- Palmetto Bath of Atlanta is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
