- Japanese language skills are highly preferred.
- Experience of DevOps and CI/CD is required.
Job Details
- Job Title: Application Platform / DevOps Engineer
- Working Location: NY
- Working style: Hybrid (Onsite preferred 2–3 days/week, flexible)
- Working Hours: Full-time preferred (negotiable)
- Language: English (Japanese is a plus)
- Pay Rate: $48-53/hour
- Employment type: Temp to Perm
︎Job Summary
We are looking for a versatile Application Platform / DevOps Engineer to support an IT organization within a Japanese financial services firm in the Americas.
This role focuses on application platform operations, development support, and migration initiatives, working closely with multiple application teams in an Agile environment.
This position requires a broad technical skill set, hands-on mindset, and the ability to flexibly support various tools and processes across the application lifecycle.
︎ Key Responsibilities:
- Provide operational support for application platforms, including maintenance, troubleshooting, and incident response.
- Support application development initiatives, including coordination with multiple application teams.
- Manage and support DevOps, CI/CD pipelines, container-based environments, and release processes
- Support frequent application releases in an Agile development environment
- Utilize GitHub for module management and application operational support
- Support front-office and middle-office applications across the Americas (primarily web-based and microservices)
︎ Required Qualifications & Skills:
- Broad experience across application platform operations, development support, and migration projects
- Strong understanding of the full SDLC, with hands-on experience completing at least two full development cycles
- Experience working in Agile development environments with frequent releases
- Ability to coordinate effectively with multiple application teams
- Strong communication skills in English
︎Preferred Qualifications
- Experience with DevOps-related technologies such as:
o GitHub / GitHub Actions
o CI/CD pipelines
o Container technologies (e.g., Docker, Kubernetes)
o Cloud platforms (AWS and/or Azure)
- Experience supporting financial services
*Knowledge of accounting and SAP is required.
- Spanish or Japanese language skills are highly preferred.
A Japanese company is seeking a SAP Helpdesk Support.
Work Hours: 7 hours shifts （Morning shift : 9:00 A.M. to 5:00 P.M. / Late Shift 12:00 P.M. to 8:00 P.M., Monday through Friday except holidays.
Base Salary $60K～$72K
Work Location: Client’s Onsite in NYC. (depends on the client’s needs/policy/regulations, might be changed assign number of days for working at their Onsite.)
Job Description
This position is stationed at the client’s site. However, might be assigned for Telecommuting as Hybrid, depending on the client’s needs. Responsibilities include providing troubleshoots for SAP.
Summary
Essential Job Functions:
1. SAP helpdesk support in English/Spanish or Japanese language
1) Trouble shooting
Technical support at on-site or by email or telephone or remote access tool
2) Operation support
User support for SAP software
3) Documentation (user manual, FAQ, user announcement)
4) User Education
5) Record work (Help) log
Miscellaneous Job :
2.Translation
・Translation and proofreading English/Spanish materials or English/Japanese materials
Job Requirements
a)Education
Associate or bachelor’s degree in Computer Science, Information Technology, or a related field for SAP would be plus.
b)Business Travel
Yes (depends on client’s needs)
To apply please email your resume to myamamoto@pasona.com
