Top Job
Located in Perrysburg, OH
Salary: $18 per hour
Perrysburg, OH
Monday-Friday
830A-5P
$18 per hour
**Must have experience with the software ZenDesk!
Answering phones and troubleshooting broken parts over the phone, training associates, great communication and telephone skills
- Assist Tech one in professionally answering incoming calls.
- Log call details on the ticket for follow-up.
- Return assigned customer calls.
- Assist in reviewing incoming emails.
- Manage and follow-up all emails assigned to you.
- Ensure emails are being addressed within the given timelines as set forth by your supervisor.
- Process customer returns, provide RMA and repairs tracking,
- Perform customer equipment testing as required.
- Maintain a clean and efficient work space.
- Work as a customer Liaison with office and production staff
- Gain knowledge on NWA products.
#1349OS
Express Office: Toledo
5350 Airport Highway
Suite 104
Toledo, OH 43615
