Business Analyst

Aditi Consulting • Contract • Englewood Cliffs, NJ, US • $36 - $38 / hour • 1m ago

Payrate: $36.00 - $38.00/hr.

Summary:
Responsible for the transactional operations surrounding all Software and Solution products. This person will be responsible for ensuring that purchases and payments are properly processed and accounted for through-out multiple purchasing channels. The role will be responsible for maintaining detailed record of incoming purchase orders, as well as informing necessary stakeholders of when PO’s are received, delayed, or submitted with errors. Additionally, this position will be responsible for the proper distribution and maintenance of licenses associated with our Content Management Solution, VXT.

Responsibilities:

Daily extraction of open orders placed for LED installation, VXT Software services, and Warranty Service Uplifts
Outreach to vendors to ensure completion of order processing through SEA systems
Daily, Weekly, and Monthly Reporting of purchase orders placed across department portfolio
Processing of offline orders for key accounts who purchase direct from Company
Receiving customer escalation regarding order status, License distribution, and vendor payments for services rendered
Issuing refund on orders with approval from management team
Working with distributor partners to improve and streamline order process flow

Necessary Skills:

Process-oriented and data-driven
Leadership and collaboration skills to drive performance laterally within the organization
Supreme soft skills and ability to deescalate
Strong utilization of MS Excel and Visio
Experience working in cloud software product support preferred

Top Skills:

Process-oriented and data-driven, Leadership and collaboration skills to drive performance laterally within the organization, Strong utilization of MS Excel and Visio

Education and Experience:

Minimum Bachelors Degree Minimum 3 years (experience)

Pay Transparency: The typical base pay for this role across the U.S. is: $36.00 - $38.00/hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.

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You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded.

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