Sales Buyer Assistant

Mercedes-Benz of Plano • Full-time • Plano, TX, US • 4d ago

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Make multiple calls, emails, and text in order to set appointments for customers to come in and sell us their vehicle
Preform a walk around on all customers vehicles to ensure information in KBB system is correct
Negotiate with customers in order to complete as many purchases as possible
Ensure all necessary paperwork is complete in order to finalize the purchase
Set KBB appointments and coordinate with Used Car manager
Follow the Ewing Automotive group process and procedures for responding to all incoming internet (email), phone, text, and chat leads
Manage task lists to ensure follow-up process is being executed on a daily basis
Update KBB ICO data for management on google docs on a daily basis
Actively search opportunities on 3rd party sites (Offer Up, Local Listings, Craigslist, Facebook Marketplace, Autotrader, Cars.com, CarGurus, private sellers listings etc)
Follow up on trades from the dealership
Coordinate vehicle purchases/pickups with seller and Management on outside vehicle purchases
Learning, understanding and adhering to call and email scripts
Active participation in department meetings and training
Working together with a team to reach department and store goals
Meeting with the manager regarding objectives, planned activities, reviews and analysis
Other Duties: Job description is not designed to cover a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time.

Minimum Qualifications/Skills

Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)
Customer service-oriented and friendly demeanor
Ability to multitask and tend to several clients at once
Positive attitude and willingness to work as a team
Excellent communication, professionalism, punctuality and attention to detail skills

Supervisory Responsibillities

This role has no supervisory responsibilities.

Work Environment

This job operates inside an automotive dealership environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.

Physical Demands

Must be able to lift up to 25 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
Requires standing for extended period with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
Requires frequent driving and some typing. Required to have visual acuity to operate motor vehicles.
Requires excellent visual acuity and manual dexterity.

What We Offer