Sales Development Representative (SDR)
About Eggmed
Eggmed is a next-generation EHR and practice management platform built specifically for mental health professionals. We help therapists and care teams streamline operations, reduce administrative burden, and support clients beyond sessions through scheduling, billing, telehealth, AI-powered tools, and client engagement.
We are a fast-growing, founder-led startup and are building a small, high-trust team to support our growth.
Role Overview
We are hiring a full-time Sales Development Representative (SDR) to support our outbound and inbound sales efforts. This role is ideal for someone early in their sales or growth career who wants hands-on experience prospecting, qualifying leads, and supporting live sales conversations in a healthtech startup.
You’ll work closely with the Customer Success Manager to support:
- Sales pipeline management
- LinkedIn outbound campaigns
- Day-to-day execution across sales and customer success initiatives
This is a high-ownership, high-learning role with direct exposure to real customers, live deals, and AI-driven workflows.
Key Responsibilities
- Sales & Prospecting
- Assist with maintaining and updating the sales pipeline (CRM hygiene, notes, statuses).
- Follow up on warm leads under guidance.
- Help qualify inbound and outbound leads.
- Prepare account summaries ahead of calls.
- Inbound/Outbound Campaigns
- Support LinkedIn outreach campaigns (research, personalization, follow-ups).
- Identify and organize target accounts
- Track responses and engagement.
- Pipeline & CRM
- Maintain accurate CRM records (notes, statuses, follow-ups).
- Keep pipeline data clean and up to date.
- Prepare account summaries ahead of sales calls.
- Customer Success Support
- Assist with sales enablement and onboarding preparation (account setup checks, templates).
- Support internal reporting and dashboards.
Requirements
- Strong written and spoken English.
- Highly organized and detail-oriented.
- Comfortable working with tools like CRMs, Google Sheets, Slack, LinkedIn.
- Curious, proactive, and willing to test, learn, and iterate.
- Ability to work independently with clear direction.
- Interest in sales, customer success, SaaS, or healthtech.
Nice to Have
- Previous experience in sales, SDR, customer success, or operations.
- Familiarity with LinkedIn outbound or CRM tools.
- Interest in AI, automation, or healthcare technology.
- Background or interest in mental health or healthcare systems.
Why Join Eggmed
- Hands-on experience at a fast-growing healthtech startup.
- Exposure to real sales cycles, AI tools, and customer workflows.
- Opportunity to grow into a full-time sales, CS, or growth role.
- Work on a product that genuinely improves mental health care delivery.
