Position Summary
As a member of the Global Business Operations Team, the Business Analyst supports turning business questions into clear insights, reliable data, and practical improvements to day-to-day operations. You’ll work within a small, globally distributed team of analysts, collaborating to share best practices, align on standards, and support teams across regions.
This is a hands-on, entry-level role with a mix of structured work and ad hoc requests. You’ll assist in building Salesforce dashboards, creating reporting in Excel and Google Sheets, and helping monitor data quality and system usage. You’ll also support ongoing projects and gain exposure to new tools and systems, including emerging AI capabilities.
This role is ideal for someone early in their career who is curious, detail-oriented, and interested in developing technical and analytical skills. You should be comfortable working with data, eager to learn new tools, and confident communicating with team members when clarifying requirements or sharing findings.
Key Responsibilities
- Support the creation and maintenance of Salesforce reports and dashboards based on stakeholder needs
- Assist in building “dashboard-style” reporting in Excel and Google Sheets, including combining and organizing data from multiple sources
- Help monitor Salesforce usage to identify data quality issues and support teams in improving accuracy and consistency
- Perform basic Salesforce tasks such as data entry, record updates, and supporting ongoing operational workflows
- Contribute to process improvement initiatives by gathering data, documenting workflows, and supporting implementation efforts
- Assist in preparing presentations and slide decks by organizing data, creating visuals, and summarizing key insights
- Support testing and evaluation of new tools and systems (including AI add-ons), documenting findings and helping with rollout efforts
- Manage multiple tasks and requests with guidance, prioritizing effectively and communicating timelines clearly
- Collaborate with cross-functional stakeholders to gather requirements and provide updates on work progress
Skills And Experience
- Willingness to work in our Midtown Manhattan office 3 days a week
- 0–2 years of experience (internships or academic projects in business analysis, data analysis, or similar fields are welcome)
- Bachelor’s degree in Business, Economics, Information Systems, or a related field preferred
- Familiarity with Salesforce, or a willingness to learn quickly
- Working knowledge of Excel and/or Google Sheets (e.g., pivot tables, basic formulas, data organization)
- Comfortable working with data and learning how to interpret and present it clearly
- Strong problem-solving mindset with a willingness to ask questions and learn new tools
- Good organizational and time management skills; able to handle multiple tasks with direction
- Clear and professional communication skills, both written and verbal
Nice to Have
- Exposure to data visualization tools (e.g., Tableau) through coursework or internships
- Experience working on team projects involving data analysis or reporting
- Interest in emerging technologies, including AI tools and automation
Personal Attributes That Matter Here
- Curious and eager to learn, especially when working with new tools or unfamiliar problems
- Detail-oriented, with a focus on accuracy and quality of workCollaborative and open to feedback, with a team-first mindset
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Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets
Reasonable Accommodation
We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
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Business Area: Dow Jones - Global Business Operations
Job Category: General Management
Union Status
Union role
Base Pay Range: $65,000 - $75,000
We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.
For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.
For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.
Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
Req ID: 52358
