Business Analyst

GlobalPoint • Full-time • Richmond, VA, US • $70 - $75 / hour • 5d ago

Key Responsibilities

Establish, refine, and promote consistent BA methods, templates, and documentation standards.
Ensure high‑quality requirements such as BRDs, RTMs, user stories, acceptance criteria, process flows, and data requirements.
Validate requirements to confirm business value, technical feasibility, and alignment with organizational goals.
Provide clear and constructive feedback to improve BA deliverables and reduce rework.
Ensure BA outputs are accurate, complete, and delivered on time to support project milestones.
Support testing approaches that include functional, non‑functional, and data‑related needs.

Support Teams and Build Alignment

Create a collaborative and supportive environment across business units, IT teams, and vendor partners.
Act as a trusted liaison who brings clarity and alignment to complex business needs.
Facilitate workshops, discovery sessions, and cross‑team discussions that support decision‑making.
Support change management through clear and proactive communication.
Work with product owners, project managers, and leadership to prioritize requirements, manage risks, and maintain project momentum.

Communicate Clearly and Influence Decisions

Communicate complex ideas in a clear and simple way for executives, technical teams, and end users.
Translate business needs into structured, actionable requirements and documentation.
Present recommendations, findings, and updates to senior leadership with confidence.
Produce well‑organized documentation that supports planning and solution design.
Coach and Develop the BA Team
Mentor and develop Business Analysts, building confidence and strong analytical skills.
Identify opportunities to improve BA processes, tools, and team capabilities.
Lead improvements that increase efficiency, consistency, and quality across the BA function.
Ensure alignment with leadership and the team before introducing new methods or standards.
Remove roadblocks, provide direction, and address risks that affect BA performance.
Model accountability, transparency, and a commitment to high‑quality work.

Qualifications

Required

Bachelor’s degree in Business, Information Technology, or a related field
7 or more years of Business Analyst experience, including at least 3 years mentoring or leading analysts
Strong written and verbal communication skills
Solid understanding of elicitation techniques, requirements documentation, and process modeling
Experience with Agile methods such as Scrum or Kanban
Strong facilitation and stakeholder engagement skills
Experience with enterprise‑level or multi‑module systems
Proficiency with BA and ALM tools such as Jira or Azure DevOps

Preferred

Experience shaping BA practice standards or contributing to a BA Center of Excellence
Background in data governance, data integration, or data quality
Familiarity with testing methods and ALM or automated testing tools
Strong analytical and problem‑solving skills, including the ability to use data for insights

Skills And Competencies

Servant leadership and mentoring
Strong communication and presentation skills
Analytical mindset and focus on continuous improvement
Skilled in stakeholder engagement and facilitation
High attention to detail and commitment to quality
Ability to manage multiple priorities and support several projects at once
Proficiency with Microsoft Office and process modeling tools

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