Dezine News Accessories (DNA) is a distinguished fashion design & wholesale company that supplies the nation’s leading retailers with private label fashion accessories. We take trends from runway to retail, products from concept to creation and provide a tailored buying experience inspired by our customers.
We are actively seeking a Sales Coordinator to support the Sales team by managing administrative tasks, process orders, and responde to internal/external customer inquiries ensuring high customer satisfaction.
Key Responsibilities:
- Demonstrate a clear understanding of customer account needs, including order requirements such as ticketing, packaging, testing, item set-up, cost maintenance, UPC integrity, and resolving purchase order discrepancies.
- Own the accuracy and maintenance of customer systems and portals, including item setup, order entry, product information, and ongoing updates.
- Monitor aged inventory and assist in replenishment tracking, including reorder placements.
- Support retailer milestone meetings by preparing reports, conducting competitive research, organizing samples, tagging items, and assisting with meeting logistics, as well as meeting breakdown and clean-up.
- Maintain weekly inventory reporting for manual-annual, and replenishment items across multiple accounts.
- Manage calendars and scheduling for key milestone meetings.
- Create Loop pages for product development and order placement tracking.
- Monitor order progress both internally and externally to ensure on-time, in-full delivery to customers.
- Prepare and manage customer-facing documents, including order commit sheets and e-commerce copy.
- Collaborate with the graphics department to manage customer photography needs.
Qualifications:
- Proven experience in sales support, account coordination, or a similar role.
- Strong understanding of order fulfillment processes and inventory management.
- Excellent written and verbal communication skills.
- Ability to manage multiple accounts and projects simultaneously.
Skills:
- Advanced proficiency in Excel for reporting, tracking, and analysis.
- Exceptional organizational and time management abilities.
- Strong problem-solving skills with a proactive approach.
- Ability to prioritize tasks and manage competing deadlines.
- Collaborative mindset with attention to detail.
- DNA is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, gender, national origin, age, marital status, disability, veteran status, sexual orientation, or other protected status in any of the terms or conditions of employment.
