Sales Account Representative-Account Management & Big Box Support (Full Time Exempt Position)
Location: Must reside in Southern California or Phoenix, AZ
For over 40 years, Dogtra has been a trusted name in dog training and safety, delivering innovative solutions to professional trainers and dog owners both nationwide and internationally. Our advanced training, tracking, and monitoring systems support all types of dogs—from beloved family pets to skilled hunting companions and dedicated K9 working dogs. At Dogtra, our mission is to help dogs and their handlers reach their full potential. Join us in shaping the future of canine technology and care. Learn more at www.dogtra.com and https://youtu.be/GLwC0KHzxN8?si=tWsxhF9aPCfebcfG.
ROLE SUMMARY
Dogtra is seeking a motivated and detail-oriented Sales Account Representative with a background in CPG (Consumer Packaged Goods) to support our Sales Team in managing key accounts and driving business growth. This role is highly focused on account-level ownership, execution, and relationship management, requiring hands-on experience working with big box / regional chain retail partners, managing promotions, and supporting the execution of strategies. The ideal candidate will have experience working in a CPG or branded consumer products environment, strong communication skills, sales experience, and a collaborative mindset. This position reports to the Director of Sales.
This role is not centered around high-volume outbound activity or short-term transactional selling. It is best suited for someone who prefers a measured, analytical, fact-based approach to account development and sales management at the corporate level.
RESPONSIBILITIES INCLUDE (BUT NOT LIMITED TO)
1. Provide account-level execution and support across key mid-tier customers such as Chewy, Bass Pro/Cabela’s, Scheels, and other accounts.
2. Support account management activities, including promotion trackers, assisting with building promotional plans, and coordinating execution along with the Sales Team.
3. Assist in building plans aligned with CPG best practices, seasonal selling cycles, and account-specific strategies.
4. Provide trade show support and follow-up, including relationship management with niche buying groups (e.g., Sports Inc., Worldwide Buying Group, Hunting & Pet Associations).
5. Participate in select travel to pursue new business account opportunities and support in-person meetings.
6. Collaborate with the Marketing Team to enhance product content, in-store education programs, and listing accuracy across retail and eCommerce platforms including audits of websites.
7. Monitor account performance and sales metrics to identify trends, opportunities, and areas for improvement.
8. Support onboarding and training of new retail partners or accounts including assistance in the development of sales materials, including pitch decks, product sheets, and promotional collateral.
9. Assist with sales forecasting, product planning, and communication with both Sales and Operations teams regarding inventory and stock related issues and concerns.
10. Begin managing a small portfolio of accounts to develop foundational sales experience.
11. Identify new customer segments and evaluate strategic business opportunities in collaboration with senior sales managers.
12. Support the RMA process through Dogtra’s ERP system, including tracking, reporting, and sample distribution.
13. Perform additional tasks as assigned by management.
QUALIFICATIONS
Required:
• Bachelor’s degree
• 2-3 years of experience in CPG sales, account management, sales support, inside sales, or customer-facing sales
• Demonstrated understanding of DTC, retail (food, drug, mass, specialty) and eCommerce account execution
• Computer literate (Word, Excel, PowerPoint, Outlook)
• Strong organizational skills with a high attention to detail
• Clear and professional verbal and written communication skills
• Ability to multi-task and prioritize in a fast-paced environment
• Solid understanding of sales operations, account workflows, and business operations
• Will require travel up to 30% for office visits, trade shows, and account pursuit or development
Location: Must reside within commutable distance from the Garden Grove office location or Phoenix, Arizona
Preferred:
• Experience working in pet, electronics, or hunting/sporting goods industries
• Experience working with cross-functional teams
BENEFITS
· $70,500-73,500/yr
· Annual bonus starting 2nd year of employment
· Medical and Dental Insurance
· 401K Retirement Plan
· Paid Sick Time Off, Paid Holidays, Accrued Paid Vacation
Dogtra is an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
