Company Description
Tono is pioneering the future of specialty medicine, starting with dermatology. Our AI-native platform connects a national network of medical and cosmetic dermatology specialists with the patients who need them. We subspecialize in oncodermatology, HS and chronic inflammatory disease, hair loss, and skin of color, and we're laying the foundation for space dermatology. AI-powered triage, clinical decision support, and care coordination run the full care journey. We partner with health systems, cancer centers, and primary and urgent care networks to bring subspecialty dermatology to patients where they already seek care. Headquartered in Brooklyn, NY. Live in 33 states.
We hold a high bar. Our team comes from Apple, Twitter, and Amazon. Our physicians trained and practiced at Columbia, Einstein, Harvard, Mount Sinai, Memorial Sloan Kettering and other leading medical institutions. Together we're building the company at the intersection of world-class medicine and AI-native engineering.
We're backed by leading investors including Village Global, HOF Capital, and Oncology Venture.
Join us in our mission to deliver life-changing care to more people in more places.
We're looking for a Chief of Staff to join our team, reporting directly to the CEO. Based in New York City.
Role Description
This is a full-time, on-site role based in New York, NY for a Chief of Staff. The Chief of Staff will support and collaborate closely with executive leadership to develop and execute strategic priorities, ensure organizational alignment, and improve operational efficiency. Key responsibilities include conducting research and analysis to support decision-making, managing cross-functional initiatives, and acting as a liaison among teams to streamline communication. The Chief of Staff will also oversee key projects, identify and address organizational challenges, and support the CEO in preparing for meetings, presentations, and strategic planning.
This is a unique opportunity to gain hands-on experience, work hard, and be challenged in a fast-growing, early-stage company. You’ll work closely with the CEO on core, high-impact issues. The ideal candidate is entrepreneurial, eager to learn, and ready to help shape the future. You'll have the chance to work alongside top-tier talent and measure your own capabilities. While this isn’t your typical 9-to-5, at Tono, we are a meritocracy, and the sky’s the limit.
Experience
- 4+ years of work experience, ideally with a foundation in consulting, investment banking, or strategy.
- Prior Chief of Staff experience strongly preferred, at a digital health startup ideally, at a fast-scaling startup in another sector next.
- 1+ year at an early-stage startup and 1+ year in healthcare preferred.
- Most importantly: a proven bias to action, entrepreneurial drive, and the ability to compete and win in undefined environments.
Functional Expertise: A "spike" in one or more of strategy, sales, finance, operations, product management, or go-to-market execution.
Analytical & Communication Skills: Exceptional at modeling, synthesizing data, building clear and compelling presentations, and turning insights into decisions. Able to communicate complex ideas with precision.
Personal Characteristics
- Integrity and Trust: A trusted confidant to the founders, able to handle sensitive information and make decisions aligned with Tono’s values.
- Startup Mindset: Positive, curious, adaptable, and driven to make a significant impact in a fast-paced environment.
- Bias to Action: Comfortable with ambiguity and urgency, with a natural inclination to roll up your sleeves and get things done.
- Prioritized and Organized: Skilled at managing a packed schedule and prioritizing effectively to ensure nothing falls through the cracks.
- Relentless Drive for Excellence: Holds themselves and others to the highest standards, continually seeking improvement and delivering exceptional results.
- Desire to Work with the Best: Motivated by collaborating with top-tier talent in a high-performance, mission-driven environment.
Location: New York City
Compensation and Benefits
- Target Salary: $120,000–$180,000, commensurate with experience
- Meaningful equity
- Medical benefits
- Growth opportunities in a fast-scaling, mission-driven organization
Related Reading
1. Article: Why You Need Two Chiefs in The Executive Office (First Round)
2. Article: The Case for a Chief of Staff (Harvard Business Review)
3. Article: Give Away Your Legos (First Round)
4. Book: Range - Why Generalists Triumph in a Specialized World
5. Book: Powerful - Building a Culture of Freedom and Responsibility