Company Overview
Pacific Crest Services is dedicated to fostering trust, transparency, and integrity in every client relationship. Our commitment to exceptional service and lasting partnerships defines who we are and what we stand for.
About the Role:
This is an exciting opportunity for a detail-oriented, strategic project manager to play a pivotal role in a rapidly expanding insurance group.
We are seeking an Integrations Project Manager to drive the structured, disciplined execution of post-close integrations for our Company’s acquisition strategy. This role is critical to realizing deal value — and the person who fills it will be defined by their ability to bring order to complexity, align cross-functional stakeholders, and relentlessly drive workstreams to completion.
The ideal candidate is a seasoned project manager who has owned large, multi-functional initiatives in fast-paced environments. You instinctively reach for a project plan. You track open items before anyone asks. You know how to run a status meeting that actually moves things forward. Industry background in insurance is a plus, but what sets you apart is your project management craft — the frameworks, the discipline, and the communication skills to integrate an acquired company without losing a single thread.
You will own the integration process from Day 1 planning through steady-state operations, coordinating across every function to ensure acquisitions are absorbed on time, on budget, and with minimal disruption to customers and employees.
Key Responsibilities:
- Serve as the single integration project lead for each acquired company — owning the master integration plan, managing the project lifecycle end-to-end, and serving as the primary point of accountability for on-time delivery across all workstreams
- Build, maintain, and continuously update comprehensive integration project plans covering all functional workstreams: finance, HR, IT, legal, compliance, operations, sales, and marketing — with clearly defined milestones, owners, dependencies, and risk flags
- Facilitate weekly workstream syncs and executive steering committee updates, translating detailed project status into crisp, action-oriented communication for senior leadership
- Proactively identify integration risks, resource constraints, and cross-workstream dependencies; own the risk register and drive mitigation plans to resolution before issues impact timelines
- Lead Day 1 readiness planning — coordinating all pre-close preparation activities across functions to ensure a seamless transition experience for acquired employees, customers, and vendors at close
- Track synergy capture progress, integration milestones, and operational KPIs throughout the integration lifecycle; build reporting dashboards that give leadership real-time visibility into deal value realization
- Own the company's integration playbook — documenting processes, templates, and lessons learned after each transaction to continuously improve integration speed, consistency, and quality
- Support pre-close diligence by scoping integration complexity, estimating timelines and resource requirements, and surfacing operational risks that could affect deal structure or post-close planning
Requirements:
- 3-5 years of experience in project management, program management, or PMO leadership — with demonstrated experience owning complex, multi-functional projects end-to-end in a corporate or consulting environment
- Proven track record managing M&A integrations, organizational change initiatives, or large-scale operational transformation programs; candidates who have owned an integration from close through steady-state are strongly preferred
- Mastery of project management methodologies and tools — PMP, Agile, PRINCE2, or equivalent certification preferred; proficiency with platforms such as Asana, Smartsheet, Monday.com, MS Project, or similar
- Exceptional stakeholder management and communication skills — equally effective running a working-level workstream sync and presenting integration status to a C-suite steering committee
- Strong change management instincts: able to anticipate resistance, align competing priorities, and maintain momentum across teams that don't share a reporting line
- Financial literacy — comfortable interpreting deal models, understanding synergy targets, and tracking value realization against acquisition thesis
- Familiarity with insurance operations or other regulated service industries is a plus but not required
- Bachelor's degree required; MBA, PMP, or relevant advanced credential preferred
What We Offer:
- End-to-end ownership of every integration — a rare opportunity to build and run a function, not just support one
- High-visibility role with direct exposure to the full M&A lifecycle and senior leadership
- Opportunity to define and institutionalize the integration playbook as the acquisition program scales
Pay: $65,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Project management: 3 years (Preferred)
Work Location: In person
