Company Overview
Navaera Worldwide is a global, full-service firm specializing in advanced knowledge management products and services designed to empower financial organizations to improve business operations, regulatory compliance, corporate responsibility, risk management, and employee collaboration, ultimately gaining competitive advantages. The privately held company has diverse clients around the world, including major corporations throughout the global financial services sector.
Navaera Worldwide has offices located on three continents with global headquarters based in Scottsdale, Arizona, USA.
Job Overview
Navaera is seeking a highly skilled and self-driven Compliance & Controls Engineer to lead the development, implementation, and ongoing monitoring of ITIL 4, SOC 2, ISO 9000, and CMMI compliance frameworks. This role will be responsible for creating and operationalizing compliance programs, ensuring adherence to industry standards, conducting audits, and establishing monitoring and control mechanisms to maintain long-term certification and regulatory alignment.
The successful candidate will work cross-functionally with leadership, application development, data engineering, quality assurance, and delivery operations teams to embed compliance into day-to-day business processes, while also preparing the organization for external audits and certification renewals.
This Person:
· Designs the machine
· Builds the dashboards
· Integrates controls into SDLC
· Owns audit lifecycle
· Drives remediation
Responsibilities
Compliance Program Development & Implementation
· Design, develop, and implement company-wide ITIL 4,SOC 2, ISO 9000, and CMMI frameworks, policies, and procedures.
· Oversee initial certification processes, including gap assessments, remediation planning, and evidence collection.
· Collaborate with technical and operational teams to integrate compliance requirements into business workflows.
Monitoring & Controls
· Establish ongoing monitoring, reporting, and control processes to ensure continued compliance and readiness for audits.
· Create dashboards, scorecards, and key performance indicators (KPIs) to measure compliance health.
· Perform periodic internal audits, risk assessments, and control effectiveness reviews.
Audit & Certification Management
· Serve as the primary point of contact for external auditors and certification bodies.
· Coordinate preparation activities for ITIL 4 SOC 2 Type 1 & 2, ISO 9000, and CMMI assessments.
· Ensure timely resolution of audit findings and continuous improvement of processes.
Training & Awareness
· Develop and deliver compliance training programs for staff at all levels.
· Promote a culture of quality, security, and process excellence across the organization.
Requirements
· Bachelor’s degree in Business Administration, Information Technology, Quality Management, or related field.
· Minimum 7 years of experience in compliance, quality management, or process improvement in a technology or financial services environment.
· Proven track record in implementing and maintaining ITIL 4, SOC 2, ISO 9000, and/or CMMI frameworks.
· Strong knowledge of risk management principles, and control frameworks.
· Excellent analytical, organizational, and problem-solving skills.
· Strong written and verbal communication skills, including the ability to prepare clear compliance documentation.
Preferred
· Certifications such as ITIL 4, CISA, CISM, ISO 9001, or CMMI Associate/Professional.
· Experience with Atlassian tools (JIRA, Confluence, etc.) for compliance tracking and documentation.
· Background in technology project management, process automation, or quality assurance.
Soft Skills
· Ability to influence and drive change across diverse teams.
· High attention to detail with a strong sense of accountability.
· Proactive and solutions-oriented mindset.
· Ability to work independently and manage multiple priorities in a fast-paced environment.
Pay: $90,000.00 - $126,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Work Location: In person
