Overview: The e-Commerce & Marketplace Coordinator will be responsible for supporting catalog management and communication related to our CL.com and marketplace partners. This role requires a proactive individual with strong organizational skills and the ability to manage multiple tasks simultaneously. The e-Commerce & Marketplace Coordinator reports directly to the Manager of e-Commerce.
Responsibilities:
Product Catalog
- Maintain and update the product catalog on CL.com and our current marketplace partners; Saks.com, Bloomingdales.com, and Palacio.com via Mirakl on a daily basis.
- Ensure all product attributes are accurate and updated in a timely manner for all websites, including CL.com.
- Monitor and review errors with catalog import files and take swift corrective actions to publish product.
- Track and enable new product across all websites, disable styles when directed.
Communication and Coordination
- Serve as the primary point of contact for catalog marketplace related topics.
- Collaborate with central Content team on attribute timing, product deliveries, and launches.
- Communicate with local and central IT teams and external partners to collaborate on enhancements and resolve reoccurring issues.
- Assist Manager of e-Commerce with marketing opportunities and shooting schedules with partners.
Support
- Partner with Manager of e-Commerce to identify product opportunities to promote on marketplaces.
- Participate in new marketplace project launches, providing catalog insights, testing product flows, while working closely with local and central e-Commerce teams.
Skills and Requirements:
- Bachelor’s degree required.
- 0-2 years of experience in e-commerce/e-concession/retail, preferably in a luxury environment or similar role.
- Proficiency in e-commerce platforms and digital marketing tools, such as Magento, Manhattan MAO, or Mirakl.
- Passion for Christian Louboutin and a true ambassador for the brand with strong sense of responsibility
- Ideal candidate has work experience in medium sized multinational company or luxury business.
- Additional language fluency is a plus
- Adheres to company policy and confidentiality
- Proactively contributes to creating a team atmosphere that is professional, flexible and enjoyable
- Exudes a “no task is too big or too small” attitude, with initiative, commitment, reliability, and positivity. Does not accept mediocrity
- Versatile; embraces change and is consistently able to develop and adapt to the needs of the business.
- Driven to learn and grow
- Grasps new concepts quickly, prioritizes efficiently and is organized
- Exceptional customer service skills along with transparent and effective interpersonal, verbal, and written communication skills
- Strong follow up, follow through and attention to detail to ensure deadlines are met
- Strong knowledge of computer systems/programs
Our Business and our Values:
Christian Louboutin, founded in 1991 in Paris, is a leading global luxury brand for shoes and leather goods for both women and men. Christian Louboutin is also renowned for its iconic red sole, imagined by Mr. Christian Louboutin himself, a year after the creation of the brand. The brand has more than 160 Boutiques in 38 countries featuring the signature shoes such as the iconic pumps, sneakers and loafers alongside the seasonal collections for women, men and accessories. Christian Louboutin imagines collections through a large spectrum of inspirations emanating from his love of Paris, his travels, and his passion for art and craftmanship. 2014 welcomed the launch of Christian Louboutin Beauté with the iconic Rouge Louboutin nail and lip colour.
Our people are at the heart of our brand.
We celebrate individuality and empower our team members to have responsibility, autonomy and creativity within their roles. Our colleagues share the same passion and dedication to our Brand and its continued success.
We live by our values:
We are down to earth – we stand with authenticity, integrity and respect. We have passion – we drive our business with agility, commitment and care. We feel happiness in all that we do – we collaborate with positivity, open-mindedness and fun. We find inspiration in our work – we envision the future with confidence, creativity and freedom.”
The Maison Christian Louboutin is an equal opportunity employer. We are committed to recruitment practices that do not discriminate against any job applicant because of their race, color, gender, age, nationality, culture(s), religion, sex, physical or mental disability, or age. We believe that a culture of diversity and individuality fosters our above core values. So, if you also share this mindset, these values, and you dream of coloring your soles red as part of the Louboutin adventure, please join us!
In accordance with the New York City Commission on Human Rights and in compliance with the Salary Transparency Law (just in NYC), Christian Louboutin envisions the general compensation range for this position to be $55,000- $60,000 per YEAR.
*This range is NOT inclusive of other forms of compensation or benefits such as commissions, overtime, discretionary bonus, health insurance, retirement savings or paid leaves of absence. Such details will be further communicated during the interview process and/or at the time of an official offer of employment.
Your personal data is processed by Christian Louboutin following its legitimate interest to manage applications and ensure the efficiency of its recruitment process. To find out more about the processing of your personal data and your rights, please contact the Privacy team at privacyteam@fr.christianlouboutin.com.
