Company Description
Highpoint Services specializes as Manufacturers Representatives in the Wholesale and Retail Home Center and Hardware Distribution Channels. Known for their expertise and strong industry relationships, the company focuses on delivering quality products and excellent service to its partners. Highpoint Services plays a vital role in connecting manufacturers with retail and distribution networks, fostering growth and success for all parties.
Role Description
This is a part-time, on-site position located in Atlanta, GA. As a Sales Support Specialist, you will assist the sales team by performing operational and administrative duties to ensure efficient sales processes. Responsibilities include updating sales records, assisting with customer service inquiries, providing support to clients to ensure satisfaction, and maintaining communication between stakeholders. You will also handle some analysis and reporting tasks to support sales strategies and identify opportunities for improvements.
Qualifications
- Analytical Skills: Strong ability to analyze data and prepare reports to support sales initiatives.
- Customer Service and Customer Satisfaction: Proven skills in handling customer inquiries and ensuring a high level of satisfaction.
- Communication Skills: Excellent written and verbal communication to liaise effectively with customers and internal teams.
- Sales Operations: Experience in supporting sales activities, managing sales records, and assisting with sales processes.
- Ability to multitask and prioritize tasks in a dynamic team-oriented environment.
- Proficiency in using sales and customer relationship management (CRM) tools is a plus.
- High school diploma or equivalent required; a bachelor's degree is preferred.
